Account Director

2 weeks ago


Canberra, ACT, Australia Fivecast Full time
Account Director (State Government & Law Enforcement)

Fivecast Canberra, Australian Capital Territory, Australia

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Account Director (State Government & Law Enforcement)

Fivecast Canberra, Australian Capital Territory, Australia

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The State Government and Law Enforcement Account Director will expand our client-base across Australia, NZ and Asian regions within regulatory agencies and state/territory government agencies. They will be responsible for implementing an effective business development & customer acquisition strategy – including identifying new markets, leads & opportunities and increasing the level of customer engagement to hit a revenue target.

Responsibilities: The Account Director is responsible for:

  • Implementing the APAC sales and business development strategy
  • Working with VP of Sales APAC, APAC Channels Sales Director, and CEO
  • Maintaining a strategic view of the APAC customer, partner and competitive landscape
  • Driving business growth and expansion into different markets and domestic geographies

Sales and Business Development

  • Identify key customers in the APAC region within international law enforcement, national security, defense & corporate security sectors for Fivecast products
  • Build long-term relationships with new and existing customers and partners
  • Grow existing customer user base through direct and channel sales
  • Engage with customers to secure sales of Fivecast product and capabilities
  • Identify end-user groups/divisions within the customers, key contacts in the customer organisations and key use cases and requirements for the customers
  • Qualify customer opportunities and engage with customers to secure monitor, track and review product and capability demonstrations and trials
  • Manage the Fivecast APAC customer opportunity pipeline, including the development and execution of customer capture plans
  • Update the customer relationship management (CRM) system and maintain the relevant sales forecast

Thought Leadership

  • Identify and engage with key customer influencers (e.g. thought-leaders, professional associations etc.) to promote Fivecast in the law enforcement, national security and defense sectors
  • Working with the marketing team and external consultants to build thought leadership around Fivecast
  • Represent Fivecast at conferences as a delegate or exhibitor

Product demonstration and training:

  • Maintaining a strong user understanding of Fivecast software and its key features.
  • Work with the tradecraft team to provide software demonstrations to potential customers, as required.
  • Provide trustworthy feedback and after-sales support

Requirements

  • 5+ years' experience selling SaaS or technology solutions to police, regulatory and state/territory departments and agencies.
  • Excellent communication and stakeholder management skills
  • Demonstrated history of over-achieving sales targets and earning 100% club awards
  • Recent experience selling to Government sectors including defense, law enforcement and national security
  • Current list of contacts in federal and state law enforcement and ability to leverage your network to bring revenue to Fivecast.
  • Understanding of application of open-source intelligence and risk assessment
  • Understanding of investigation and intelligence practices in law enforcement and national security agencies in the APAC region
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • IndustriesSoftware Development and Defense and Space Manufacturing

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