Assistant Bar Manager

3 weeks ago

Sydney, New South Wales, Australia Event hospitality & entertainment Limited Full time

Rydges Sydney Central, Surry Hills, New South Wales, Australia

Posted Tuesday 8 April 2025 at 2:00 pm

Title: Assistant Bar Manager

Position Overview: The Assistant Bar Manager role is a trainee role therefore the responsibilities are similar to that of a Bar Manager with the idea of learning the job by doing it. In the absence of the Bar Manager, the Assistant Bar Manager will take their place.

Our Vision is to be the most highly regarded hospitality, leisure and entertainment company outperforming our markets by being better than yesterday, every day.

Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community.

Responsibilities:

  • Take direction from the Outlet Manager and/or Food & Beverage Manager while maintaining a proactive approach.
  • Assist the Outlet Manager oversee and co-ordinate operational activities within the department while maintaining the established standards of service.
  • Guarantee the running of the department in accordance with venue and hotel policies, procedures, guidelines and manuals to ensure compliance, safety and profitability.
  • Assist with the management of the venue complaint system by handling, recording and reporting all guest complaints with tact, diplomacy, urgency and a genuine sense of caring at all times.
  • Ensure all Liquor Licensing Laws are observed and complied with by all staff for the hotel's Licensing Regulation requirements.
  • Maintain up to date records of all licenses and qualifications for the Food & Beverage team.
  • Assist in the creation, distribution and management of departmental roster effectively ensuring that strategies and practices are in place to facilitate the efficient and effective staffing of departments such that financial and service targets are achieved.
  • Maintain staff morale and team cohesion through productive and positive leadership.
  • Actively seek and implement ways to increase team morale, develop and retain team members.
  • Assist with accurately recording, tracking and reviewing training and development within the department.
  • Ensure clear and comprehensive handovers occur.
  • Ensure accurate statistical records and reporting are kept and maintained.
  • Control departmental expenses within set targets.
  • Cultivate a sales culture maximizing up-selling and on-selling techniques.
  • Assist with recruitment, training and development of Food & Beverage personnel, including regular performance evaluations and appraisals.
  • Ensure effective communication within the department to guarantee flawless operation.
  • Assist with effective organisational communication with other departments.
  • Manage the hotel assets to protect their long term investment value.
  • Promote EVENT properties to guests wherever possible.
  • Attend and participate in all scheduled meetings, training and development programmes.
  • Communicate effectively in a caring, fair and professional manner.
  • Provide leadership, guidance and assistance to colleagues where needed.
  • Work together with trust and integrity with the aim to create a positive, professional environment of growth, development and profitability.
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