ASSISTANT MANAGER

$90,000 – $95,000 per year depending on experience

Assisting the General Manager, you will be responsible for developing and training the team to execute at a high level consistently. This is an ideal role for an experienced Assistant Manager looking for career progression.

TheLord Stanley Hotelhas undergone a multi-million dollar transformation. Featuring a state-of-the-artGaming Room, one of Brisbane'sgreenest and most inviting Beer Gardens, aSports Bar, Restaurant, amassive 200" LED TV wall,Kids Playground, Function Room, and a stunningDeck overlooking the Gabba. Lord Stanley Hotel is fast becoming the premier hospitality destination in East Brisbane.

About the Role

The Hakfoort Group is seeking an accomplished and drivenAssistant Managerto join our team at the Lord Stanley Hotel, East Brisbane. As the Assistant Manager you will play a pivotal role in ensuring the smooth and efficient operation of the hotel. You will be responsible for overseeing all aspects of operations, fostering strong relationships with team members and customers, and maintaining a commitment to delivering exceptional experiences.

Key Responsibilities

Assisting the General Manager in overseeing all aspects of hotel operations, including front-of-house, food and beverage, and housekeeping

Assist in staff training and development

Ensuring exceptional customer service and creating a welcoming environment for all patrons;

Effectively managing and leading a team of hospitality professionals;

Monitoring inventory, ordering supplies, and maintaining financial records;

Implementing and enforcing hotel policies and procedures;

Identifying and addressing any operational issues or concerns in a timely manner;

Actively contributing to the development and implementation of strategic plans to drive business growth and profitability.

About You

Minimum 2-3 years of experience in a similar Assistant Manager or supervisory role within the hospitality industry;

Strong leadership and people management skills, with the ability to motivate and develop a team;

Excellent communication and customer service skills, with a commitment to providing a high-quality experience;

Proficiency in financial management, including budgeting, inventory control, and cost-saving initiatives;

Demonstrated problem-solving and decision-making abilities;

A flexible and adaptable approach to work, with the ability to thrive in a fast-paced environment;

Knowledge of relevant hospitality industry regulations and compliance requirements.

What We Offer

Competitive salary $90,000 - $95,000 depending on experience;

Opportunities forcareer growthwithin the Hakfoort Group;

Asupportive and inclusive team environment.

About Us

The Hakfoort Group is a leading hospitality group with a growing portfolio of prestigious hotels acrossQueensland, Australia. Our focus is on deliveringexceptional guest experienceswhile investing in our people and fostering apositive work culture.

Join us at Lord Stanley Hoteland be part of an exciting new era in Brisbane hospitality

Apply nowand take the next step in your hospitality career with the Hakfoort Group.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an Assistant Manager? How many years' experience do you have in a training & development role? How many years of people management experience do you have? Do you have customer service experience? Have you worked in a role where you were responsible for stock control? Do you hold a current Responsible Service of Alcohol (RSA) certificate? Do you hold a current Responsible Conduct of Gambling (RCG) certificate?

Hospitality & Tourism 101-1,000 employees

Setting a high standard in hospitality...

Elevating Brisbane's Hospitality Scene, One Venue at a Time

We don't just operate pubs and hotels, we create experiences that leave lasting memories Based all around Queensland, we're a family-owned business with a passion for delivering top-notch service, unforgettable moments, and a unique blend of character in every venue we touch.

From iconic places like Burke & Wills Hotel, Tingalpa Hotel, Zack's, Newtown Hotel, Bowen Hotel and Lord Stanley, the Hakfoort Group has been a cornerstone of Queensland's hospitality industry. Our secret? A relentless commitment to excellence, a dash of creativity, and a deep connection to our local communities.

Setting a high standard in hospitality...

Elevating Brisbane's Hospitality Scene, One Venue at a Time

We don't just operate pubs and hotels, we create experiences that leave lasting memories Based all around Queensland, we're a family-owned business with a passion for delivering top-notch service, unforgettable moments, and a unique blend of character in every venue we touch.

From iconic places like Burke & Wills Hotel, Tingalpa Hotel, Zack's, Newtown Hotel, Bowen Hotel and Lord Stanley, the Hakfoort Group has been a cornerstone of Queensland's hospitality industry. Our secret? A relentless commitment to excellence, a dash of creativity, and a deep connection to our local communities.

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