Inbound Residential Sales Consultant

Inbound Residential Sales Consultant - Morwell

Join to apply for the Inbound Residential Sales Consultant - Morwell role at Aussie Broadband.

This exciting opportunity provides support to the sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.

This is a full-time role, working 37.5 hours per week, on a rotating roster between Monday to Friday, 8am to 11pm, and Saturday to Sunday 9am to 8pm.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of "Be good to people" every day.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia.

Why work for Aussie?

• Founded in regional Victoria almost 20 years ago; we are local from the ground up.
• What started in a living room in Morwell has expanded to every corner of Australia.
• We're growing fast and not slowing down.

Our fantastic culture lives and breathes our values:

• Don't be ordinary, be awesome
• Think BIG
• No bullsh*t
• Be good to people
• Have fun

We are proud to be a B Corp Certified company, which means we're good to our people, our customers, and the planet by maintaining high standards for social and environmental performance, transparency, and accountability. We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering. We have been named one of the top employers in Australia by HRD magazine.

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
• Discounted internet up to the value of $109 per month
• 20% off our Mobile services
• Flexible working arrangements, Employee Assistance Program (EAP), discounts with big name brands
• Monthly rewards and recognition
• Internal training and resources for career growth
• Yearly allowance for Aussie merch
• Fitness Passport for access to multiple gyms and pools across Australia

Let's Talk About You

• You're a champion of our core values and have strong ethics with full confidentiality
• You have a high attention to detail with accurate data entry skills
• Strong computer skills
• Outstanding personal organisation and time management skills
• Outstanding communication and interpersonal skills
• You like to help people
• Fast-paced, fun environment fit

How will you support our "Why?"

• You're a champion of our core values
• You have a high attention to detail with accurate data entry skills
• Strong computer skills
• Outstanding personal organisation and time management skills
• Outstanding communication and interpersonal skills
• You like to help people
• You have strong ethics with full confidentiality
• You like a fast-paced, fun environment

The Residential Sales Consultant provides support to the sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.

You'll be involved in the following activities and outcomes:

• Meeting prescribed standards and call handling targets and measures
• Maximising revenue and achieving commission through selling procedures
• Identifying customer needs through questioning techniques, product usage analysis, and standard procedures
• Providing a range of products and services information to customers to enable informed decisions
• Meeting required sales targets based upon opportunity
• Accurate data entry of customer details into CMS systems
• Escalating customer complaints in accordance with Aussie Broadband policy and procedures

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch.

Even if you feel you don't meet all the requirements, we'd still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch with our team at careers@team.aussiebroadband.com.au. Please note that applications are not accepted via email; please apply via the job link for this role.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Telecommunications

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