Senior Client Advisor

Join to apply for the Senior Client Advisor - Jaeger-LeCoultre - NEW Chadstone Boutique role at Jaeger-LeCoultre

2 weeks ago Be among the first 25 applicants

Join to apply for the Senior Client Advisor - Jaeger-LeCoultre - NEW Chadstone Boutique role at Jaeger-LeCoultre

Get AI-powered advice on this job and more exclusive features.

HOW WILL YOU MAKE AN IMPACT?

Jaeger-LeCoultre is looking for a Senior Client Advisor for our new and exciting boutique opening in Chadstone from the 1st of October 2025. This person has a demonstrated track record in building client relationships and driving sales performance. As an Ambassador of the Maison, you are expected to achieve and exceed sales targets, as directed by management, and proactively develop a client portfolio while ensuring a luxury client experience. This Client Advisor will also participate in the daily operations of the boutique.

HOW YOU CAN CONTRIBUTE?

Sales Achievement & Client Development

• Consistently achieve and/or exceed the monthly sales target, as directed by management.
• Cultivate strong client relationships whether in or outside the boutique representing the organization
• Demonstrate ability to proactively bring in new and develop existing clientele
• Develop high watchmaking and bespoke sales
• Ensure each client receives exceptional customer service
• Provide expert product knowledge and Maison history
• Assist clients with Customer Service needs, before or after sales
• Maintain brand's high standards.
  
  

Client Relationship Management

• Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives
• Standards of CRM outreach for clienteling, client follow-up is maintained.
• Partnering with Management to develop a plan for clients and prospects.
• Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available.
• Appropriately resolve client issues/concerns and escalate as needed to Management.
• Partner with Management to develop a plan to support, and participate in, in-store and offsite events and networking.
  
  

Boutique Operations

• Understand and comply with all security and operational policies and procedures for the Group, Maison, and boutique
• Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
• Assist in the merchandising and daily maintenance of displays and back-stock
• Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
• Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)
• Provide support for various commercial projects, including but not limited to boutique renovations, relocations, and business development plans.
• Coordinate and manage ad-hoc projects while adhering to company policies and procedures.
  
  

WHAT ABOUT YOU?

• 3+ years previous experience in watches or high-value luxury product sales preferred.
• Eagerness to sell and to learn.
• Strong understanding of Customer Service needs and customer priorities.
• Excellent computer skills with SAP exposure is a plus
• Excellent interpersonal and communication skills are required
• Self-starter with team-player approach
• Must be available to work retail hours including nights and weekends
  
  

WHY JOIN US?

People are our best asset.By joining Jaeger-LeCoultre, you are joining the Watchmaker of Watchmakers. A whole world of opportunities will open to youTransmission of knowledge is the very soul of what we do: you will access a customized training program. Our Maison has been relentlessly pushing the boundaries of fine watchmaking since 1833. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society through our collective effort. Learn more about our Sustainability commitments in our program«Make Our Time Better».

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service
• IndustriesRetail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Jaeger-LeCoultre by 2x

Sign in to set job alerts for "Senior Client Advisor" roles.

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 3 weeks ago

Client Advisor | Full Time | Collins Street

Melbourne, Victoria, Australia 1 week ago

Malvern East, Victoria, Australia 3 months ago

Melbourne, Victoria, Australia A$95,000 - A$95,000 14 hours ago

Melbourne, Victoria, Australia 2 weeks ago

Director / Executive Director, Head of Pacific Sales, Private Markets Solutions

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Expression of Interest - Customer Advisor 2025

Melbourne, Victoria, Australia 2 weeks ago

Chadstone, Victoria, Australia
A$55,000.00
-
A$57,000.00
1 week ago

Melbourne, Victoria, Australia 11 hours ago

Melbourne, Victoria, Australia 1 week ago

Chadstone, Victoria, Australia 1 week ago

Customer Advisor - Leave and Relief - Eastern Suburbs Melbourne

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 3 weeks ago

Caulfield East, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 6 days ago

Melbourne, Victoria, Australia 1 week ago

Premium Client Manager / Relationship Manager (CFD's)

Melbourne, Victoria, Australia 1 week ago

Customer Technology Advisor (Application Management Services)

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Keysborough, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Client Relationship Manager (Air Logistics)

Melbourne, Victoria, Australia 2 weeks ago

Senior Manager/Client Director - State Taxes

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 10 hours ago

Customer Advisor Leave & Relief - Eastern Suburbs

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Customer Solutions Advisor - Part time - Epping

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---