Implementation Consultant

2 weeks ago

Brisbane, Queensland, Australia Zudello Full time
  • Help design and build innovated client solutions
  • Work with the latest AI models and tools

About the Opportunity

We are looking for a Consultant who thrives on solving problems and is ready for an exciting change. In this key role, you will be an integral part of our client facing team, working closely with CFO's, Financial Controllers and Procurement leads to analyse their business processes and implement innovative solutions. Your ability to understand customer needs, manage projects, and deliver exceptional service will be crucial to your success.

About Us

Zudello is an Australian automation technology company specialising in using Machine Learning to extract data from disparate systems and documents, enabling end-to-end automation of business processes from Procurement to AP and AR. Our Software-as-a-Service platform is used by companies across a wide range of sectors, including Manufacturing, Hospitality, Health, and Not-for-Profit.

What You'll Do

  • Understand Customer Requirements: Conduct thorough discovery sessions to understand and document customer needs and design tailored solutions.
  • Solution Deployment: Deliver and implement software solutions, ensuring seamless integration and configuration.
  • Customisation Collaboration: Work closely with the technical team to customise solutions based on specific client requirements.
  • Project Management: Lead and manage implementation projects, ensuring they are completed on time and within budget.
  • Onboarding and Go-Live: Guide customers through onboarding, testing, and go-live.
  • User Documentation: Develop and deliver comprehensive documentation to educate end-users on application functionalities, best practices, and troubleshooting techniques.
  • Quality Assurance: Conduct thorough testing and quality assurance on software applications, including functional, regression, and performance testing.

What We're Looking For

  • Experience working in consulting, audit, or finance transformation.
  • Strong understanding of finance or procurement processes (e.g. AP, GL, approvals, POs).
  • Confident working directly with clients—leading discovery sessions and explaining solutions.
  • Able to think logically, work independently, and manage project timelines.
  • Bonus: Experience working with ERP systems like NetSuite, Microsoft GP, MYOB Advanced, Xero, etc.
  • Bonus: Prior experience in SaaS, system implementation, or workflow automation.

What Do We Offer?

  • Hands-on experience applying the latest AI and automation tools in real business settings.
  • A chance to grow your consulting skill set into the world of SaaS and product delivery.
  • Work alongside a smart, collaborative team that values curiosity and initiative.
  • Exposure to a broad range of industries, projects, and clients.
  • The opportunity to shape how a fast-moving product is implemented and improved.

At Zudello, there is no such thing as the 'perfect candidate'.

Seeing all of these ideal requirements, as well as the list of responsibilities, can be daunting. We know this may cause you to ask yourself, "can I do this?" We encourage you to apply if you feel this could be you, even if there are some gaps but you feel the role is the perfect role for you. We will help develop your skills and career as you grow and learn with us.

Your ability to demonstrate that you have the enthusiasm and real potential to develop the required capabilities, knowledge and experience to perform in this role is what we would like to hear from you.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Software Development

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