Store Communications Officer

4 weeks ago

Melbourne, Victoria, Australia MYER Full time
Overview

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

  • Exciting opportunity in our Retail Operations Team
  • Be a part of a fast-paced, collaborative team
  • Flexible hybrid role - Docklands based office & the comfort of your own home

Myer is looking for a Store Communications Officer to be responsible for delivering clear, compliant and effective communications to stores, supporting new concept rollouts and creating tools that enhance that in-store customer experience. This includes ticket templates, event guides and fostering strong relationships across internal and external stakeholders.

About the role
  • Reviews and publishes business communications to stores
  • Supports the rollout of new concepts through communications and supporting documentation
  • Devises compliant and comprehensive ticket templates for stores to enhance the customers ease of shop
  • Establishes event guides and issues to stores to ensure consistency in the customer experience
  • Establishes meaningful and productive relationships with internal and external stakeholders to drive the right outcome for the business
  • Respond to store queries and create a two-way communication culture with stores
About you
  • Leadership experience in a retailer (preferred)
  • Retail operational experience
  • Effective prioritisation & organisation skills
  • Strong attention to detail
  • Clear written and verbal communication skills
  • Flexibility and adaptability to business change
  • Perform tasks urgently within tight timescales where required
  • Knowledge of all Microsoft Office programmes, utilisation of inhouse IT
  • Advises projects on retail requirements and supports transition of projects to BAU
Benefits
  • Generous team member discounts on all Myer products, including team-member exclusive discounts.
  • Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work.
  • A supportive leadership and team network to set you up for success.
  • Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home


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