Director Of Operations- AU

2 days ago

Sydney, New South Wales, Australia Ovolo Hotels Full time
Overview

We're looking for a Director of Operations AU to lead the Australian portfolio's operations. This pivotal role drives financial performance, strategic growth, and operational excellence across multiple hotels, with a focus on delivering revenue, guest satisfaction, and brand impact.

Responsibilities
  • Provide strategic leadership across rooms and events, ensuring efficiency, cost management, and alignment with business goals.
  • Develop and execute commercial, sales, and revenue strategies, adapting swiftly to changing market conditions.
  • Oversee day-to-day operations across the AU portfolio with a visible, hands-on approach.
  • Ensure hotels consistently achieve Ovolo's guest experience, employee engagement, and financial performance targets.
  • Lead, motivate, and coach cross-functional teams to deliver results and cultivate a high-performing culture.
  • Partner with hotel GMs, Sales & Marketing, and Shared Services to optimise performance, strengthen operations, and grow market share.
  • Review financial reports, monitor KPIs, and identify opportunities to optimise revenue, reduce costs, and increase productivity.
  • Champion Ovolo's brand vision, innovation, and service excellence while driving continuous improvement initiatives.
  • Build strong relationships with senior stakeholders, influencing and aligning on strategic priorities.
  • Promote open communication, employee feedback, and performance development across all teams.
About You
  • Proven success as a Regional/Area Manager overseeing multiple hotels.
  • Strong commercial and financial acumen with the ability to drive revenue growth and optimise operations.
  • Exceptional communication, organisation, and stakeholder management skills.
  • Skilled at leading, motivating, and developing high-performance teams.
  • Proactive, results-oriented, and able to navigate challenges with creative, commercial solutions.
Qualifications
  • Bachelor's degree in Business Management or related discipline; 5-10 years of relevant experience
  • Strong interpersonal and communication skills
  • Experience in product management
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Hospitality

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