
Patient Support Services Supervisor
2 days ago
Join to apply for the Patient Support Services Supervisor role at North Metropolitan Health Service.
This is a Recruitment Pool for Permanent Full Time and Permanent Part Time appointments.
To be made permanent within WA Health, applicants require Australian Citizenship and/or Permanent Residency. Visa applicants or those seeking sponsorship will not be accepted.
Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur until 31/05/2026.
What is our Patient Support Services (PSS) Supervisor role?- PSS Supervisors are responsible for operating the CARPS system.
- Leading, supervising, training, mentoring, coaching and developing support staff to ensure that a safe, timely and quality customer service is achieved, and organisational goals, policies and procedures are met.
- Coordinating service activities, monitoring and addressing staff performance to minimise risk, effecting change and ensuring that staff perform their duties safely and to the required standard.
- After hours the CARPS supervisor controls the activities of both Hospital Service Assistants and Cleaners.
While your qualifications and experience tell us part of your story, your values and attitude speak louder still. At NMHS, we aim to ensure our behaviours reflect our core values: Care, Respect, Innovation, Teamwork and Integrity. During the selection process you will be assessed on your ability to fulfil the responsibilities of this position while upholding our values.
What We OfferNMHS supports flexible working practices and consideration will be given to flexible work options, where operationally appropriate. In addition to the great salary, our employees enjoy an amazing range of benefits (North Metropolitan Health Service - Pay and Benefits) including:
- Generous salary packaging to increase take-home pay.
- Professional and career development opportunities.
- Diverse and inclusive culture.
Want to know more about this role? We encourage you to contact Rob Ball on to discuss how this role aligns with your personal and career interests.
Area profileSCGH is one of Australia's leading teaching tertiary hospitals. Located at the Queen Elizabeth II Medical Centre 4km from Perth city centre, SCGH provides a comprehensive range of clinical services including trauma, emergency and critical care, orthopaedics, general medicine, general surgery, and cardiac care. It is home to WA's only comprehensive cancer centre - the largest cancer treatment centre in the State - and is the State's principal hospital for neurosurgery and liver transplants.
We think you'll like it hereOur employees like working here, and we think you will too. Watch this video to find out what they have to say.
Ready to join our team?Applicants are required to apply online at so allow enough time to complete the online application process and attach your documentation. If you experience difficulties, please contact Employee Services on for immediate assistance during business hours.
The Job Description Form (JDF) is attached for reference. Your application should include:
- A statement addressing the selection criteria (as outlined in the JDF), including examples that demonstrate your knowledge, experience and skills, in no more than three (3) pages.
- A Cover Letter explaining why you are applying and outlining your suitability for this position.
- A detailed Resume or Curriculum Vitae, which sets out your qualifications, capabilities and experience relevant to this position.
- References - the names and contact details of two (2) referees. It is preferable for one of your referees to have been a recent supervisor.
Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.
WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.
North Metropolitan Health Service (NMHS) fosters an environment of equity and inclusion and strives to ensure everyone experiences a sense of belonging. We celebrate the rich diversity of our community and are committed to recruiting a team that is reflective of those we care for. We encourage anyone who aligns with our values of Respect, Integrity, Teamwork, Innovation and Care to apply for this role.
NMHS is committed to growing the Aboriginal workforce as a part of our Aboriginal Health and Wellbeing Strategy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position.
NMHS upholds the social model of disability. We welcome applicants who have disability and endeavour to support reasonable workplace adjustments and flexibility. If you have any access needs or require adjustments to participate in the recruitment process, please contact the NMHS Talent Attraction Group (TAG) at email
Lodgement is system generated. Any submissions after or on, 4:00pm on the closing date will not be accepted.
We look forward to receiving your application.
This document can be made available in alternative formats on request.
North Metropolitan Health Service 2025
#J-18808-Ljbffr-
Patient Support Services Lead
2 days ago
City Of Stirling, Australia beBeeLeadership Full time $80,000 - $104,000About Our Patient Support Services RoleJoin our team as a Patient Support Services Supervisor, where you will be responsible for leading and supervising support staff to deliver safe, timely, and quality customer service.This is an exciting opportunity to work in a dynamic environment, where you will have the chance to develop your skills and experience in...
-
Operational Manager for Customer Service
5 hours ago
City Of Stirling, Australia beBeeSupervisor Full time $90,000 - $125,000Job OverviewThe Patient Support Services (PSS) Supervisor oversees the development and management of support staff to ensure a high level of customer service. This role involves coordinating operational activities, monitoring staff performance, and ensuring that staff meet safety and quality standards.Key ResponsibilitiesManaging the CARPS systemLeading,...
-
Patient Food Services Attendant
4 weeks ago
City Of Swan, Australia St John of God Health Care Full timeJoin to apply for the Patient Food Services Attendant role at St John of God Health Care1 day ago Be among the first 25 applicantsJoin to apply for the Patient Food Services Attendant role at St John of God Health CareYour role at St John of God Midland HospitalParticipate as a team member across all areas of the Catering Department and contribute as...
-
Patient Services Officer
1 week ago
City of Melville, Australia GenesisCare Full time $60,000 - $80,000 per yearAt GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Care to join the team?GenesisCare currently have an exciting opportunity for an experienced and driven Patient Services Officer (Medical Receptionist) to join our established, close-knit...
-
Administration Supervisor
3 weeks ago
City of Armadale, Australia PrixCar Services Full timeJoin to apply for the Administration Supervisor role at PrixCar Services3 days ago Be among the first 25 applicantsJoin to apply for the Administration Supervisor role at PrixCar ServicesGet AI-powered advice on this job and more exclusive features.PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and...
-
Administration Supervisor
3 weeks ago
City of Armadale, Australia PrixCar Services Full timeJoin to apply for the Administration Supervisor role at PrixCar Services3 days ago Be among the first 25 applicantsJoin to apply for the Administration Supervisor role at PrixCar ServicesGet AI-powered advice on this job and more exclusive features.PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and...
-
Restaurant Supervisor Karrinyup
2 days ago
City Of Stirling, Australia Mad Mex Full timeMad Mex Karrinyup, Western Australia, AustraliaOverviewJoin Mad Mex in Karrinyup, Western Australia as a Restaurant Supervisor. If you're an experienced Restaurant Supervisor who's Mad for It, ready to make a big impact, step up and be part of the Mad Mex adventure – let's bring the flavour togetherAbout UsAt Mad Mex, we're mad for it Mad about bold,...
-
Store Operations Supervisor
5 hours ago
City Of Stirling, Australia beBeeSupervisor Full time $65,000 - $87,000Job Title: Store Operations Supervisor">We are seeking an experienced Store Operations Supervisor to oversee and supervise daily store operations, ensuring outstanding service. You will work closely with the management team in leading the team and managing operations to achieve success.">Main Responsibilities:Coach and develop team members to provide...
-
Supportive Patient Care Coordinator
2 days ago
City Of Swan, Australia beBeeCustomerService Full time $45,000 - $65,000Administrative Assistant Job OverviewWe are seeking an experienced and detail-oriented Administrative Assistant to join our team. As a key member of our administration department, you will provide exceptional support to patients, staff, and management by performing a variety of administrative tasks.As an Administrative Assistant, you will be responsible...
-
Supervisor Part-Time
4 weeks ago
City Of Stirling, Australia Varsity Group Australia Part timeJoin to apply for the Supervisor Part-Time / VARSITY Innaloo role at Varsity Group Australia6 days ago Be among the first 25 applicantsJoin to apply for the Supervisor Part-Time / VARSITY Innaloo role at Varsity Group AustraliaGet AI-powered advice on this job and more exclusive features.About UsFounded by three mates in 2013, Varsity has grown from your...