Business Development Manager

3 weeks ago

Townsville, Queensland, Australia The Ville Full time
Business Development Manager - Hotel and Property Services

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Business Development Manager – Hotel & Property Services | The Ville Resort-Casino

Drive sales across our vibrant precinct—from luxury stays to unforgettable events. If you love variety and thrive on creating standout guest experiences, we want to hear from you

About The Ville Resort-Casino

Rising from the edge of the Great Barrier Reef, The Ville Resort-Casino is North Queensland's premier destination for dining, entertainment and leisure, combining casual sophistication with the vibrant, playful spirit of modern Australia. Our precinct also includes our five-star luxury hotel Ardo and Townsville Entertainment & Convention Centre (TECC).

Joining our team means you're joining the best and brightest talent in tourism, hospitality, and gaming to help us create exceptional experiences for our guests every day.

About the role

This role will promote and sell the full range of products and services offered by The Ville Resort-Casino Precinct—including corporate and leisure accommodation, conference and event facilities (MICE: meetings, incentives, conventions, and exhibitions)—across local, regional, interstate, and international markets
Key Accountabilities for this position fall under 3 areas: Financial, Customer & Growth and Organisation.

Key Tasks include:

  • Build and nurture strong strategic relationships that lead to repeat business and valuable referrals with both Corporate, Wholesale & PCO's
  • Develop and implement sales strategies to achieve revenue targets and expand market presence
  • Sales calls to Corporate Accounts, Online Travel Agencies, Travel Management Companies, Travel Agents and Professional Conference Organisers throughout Australia
  • Prepare and negotiate tenders, rates, and terms to secure new business while hosting site inspections and presentations for potential and current clients.
  • Collaborate with operational departments to ensure seamless implementation of new business, fostering excellence in customer service and repeat business opportunities.
  • Maintain relationships and grow revenue with current clients, ensuring their needs are met and expectations exceeded
  • Maintain The Ville Precinct profile in the marketplace
  • Uphold The Ville's values in every interaction – Vibrant, Integrity, Innovative, Belonging, Excellence and Service with care.
About you
  • Tertiary qualifications in either Marketing or Business discipline
  • Minimum 2 years' experience in a hotel or hospitality sales role, ideally with a focus on corporate markets
  • Proven track record of achieving sales targets and building successful client relationships
  • Demonstrated knowledge and sales results in Hotel and MICE markets is paramount
  • Commercially savvy with an understanding of revenue optimisation and market segmentation
  • Experience using CRM systems, (eg Opera, Salesforce, Agency 360, Amadeus, etc)
  • A team player who brings initiative, energy, and a customer first mindset
  • Passionate about hospitality and motivated by service excellence
What we offer
  • Competitive pay
  • Generous discounts on accommodation and dining across the precinct
  • Access to special offers with our corporate partners
  • Career pathways with Morris Group businesses all over Australia and abroad
  • Support via our Employee Assistance Program
About Morris Group

The Ville Resort-Casino precinct is part of Morris Group: an independent, family-run business operating a collection of iconic Australian experiences. With businesses in tourism, hospitality, aviation, and technology, we're on a mission to make a positive impact doing work we love.
From luxury resorts and lodges to urban beer gardens, elevated dining experiences, and superyacht adventures; everything we do is inspired by our love for good company and the great outdoors.

Working for us

At Morris Group, people are key. Every day we deliver exceptional experiences because of our exceptional people. We approach each day with a mindset of sharing and learning so we can grow as professionals and individuals. We are diverse, forward-thinking, and innovative, and we care about our communities, our environment, and the world around us. We believe that the way we do business and the way we treat each other is a key measure of our success.
Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.

Our Values

At The Ville, Ardo and TECC we create memorable experiences for our customers. We foster a dynamic and thriving entertainment precinct that brings people together. As a team our core values are all about the VIIBES: Vibrant, Integrity, Innovation, Belonging, Excellence, and Service with Care.

How to Apply

If this role sounds like the perfect fit for you, please apply by sending a copy of your CV and a cover letter.Unlock job insights

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