Data Manager

4 days ago

Sydney, New South Wales, Australia HSBC Full time
Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

Here at HSBC Australia we have an exciting opportunity for a Data Manager to join us in working exclusively with the HSBC Wealth and Personal Banking (WPB) business, to ensure adherence to local data management requirements and alignment to the HSBC Group Data Strategy. Other elements of the role include operation of local data controls to support local regulatory requirements and to improve data quality for regulatory reporting. The successful candidate will support execution of key data initiatives and work on regulatory change projects that have a material impact to data such as the Privacy Act Reforms and Granular Data Reporting. They will also drive Data Quality issues management, including regular reviews of data quality dashboards, impact assessment, root cause analysis, recommending prioritization of issues and oversight of the resolution of data quality issues via data remediations. In addition, it will represent Data Quality Issues at WPB risk forums, and conduct read across of issues for all WPB data controls to assess impact on regulatory reporting and drive any identified tactical actions e.g., temporary detective controls.

Responsibilities:
  • Ensuring data is managed and governed in line in adherence to Group Data Policy and local regulatory requirements (APRA/ASIC/ACCC) covering Data Management/Privacy and Information Lifecycle Management
  • Support the Head of WPB, in ensuring full and transparent oversight of all WPB data initiatives at a country, regional and global level.
  • Manage and monitor the Data Quality process, remediation, issues and reporting.
  • Work with WPB stakeholders and Business/product owners to resolve data issues identified and remediate data quality problem areas.
  • Work with stakeholders including regulatory compliance, second line risk stewards, first line risk owners and provide the subject matter expertise to facilitate a cohesive, collaborative and effective oversight of data.
  • Accountable for reporting of progress, issues, dependencies, and risks to stakeholders, to ensure timely escalation to Head of WPB and the relevant forum; Country Data Executive Council, Risk Management Meetings and/or steering committees as required.
  • Assist in defining and implementing key controls that reduce data related operational risk, including data quality issues management and data privacy. Conduct monitoring to ensure controls are working effectively to mitigate risks.
Requirements

Requirements:
  • Bachelor's degree in a related field and significant experience dealing directly with data management, or a related field, required.
  • Demonstrated knowledge of Financial Services (Banking, Wealth Management, and Capital Markets) business processes and information needs: client, risk / regulatory / finance, etc.
  • Demonstrated knowledge of data structure, data systems/tools and related software and data management policies and practices in a complex organizational environment
  • Business process analysis skills - ability to interpret policies and regulations, analyze and document current processes and translate into enhanced processes, business requirements and controls.
  • Data analysis skills - ability to analyze client identifiers and data quality fail records to identify patterns and potential root cause.
  • Experience in delivering change and remediation programs (project planning and tracking; Issue identification and management; project status reporting)
  • Understanding of WPB processes, front and back-end systems used for collection and processing data is highly desirable.
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia - https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.

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