Product Manager

1 week ago

Sydney, New South Wales, Australia Dicker Data Full time

Join to apply for the Product Manager - Hardware role at Dicker Data.

Founded in 1978, Dicker Data is Australia's leading locally owned and operated distributor of ICT hardware, software, cloud, and IoT solutions for over 10,000 reseller partners across Australia and NZ.

An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity, and inclusion, and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.

Our Vision

To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology, and logistics.

Our Values

At Dicker Data, we pride ourselves on our family-centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:

  • Agile
  • Solution focused
  • Respect for all people
  • Integrity in the way we operate
What you will do in the role
  • Strong understanding of Dell vendor products and processes, and bidding and vendor tools
  • Develop and retain strong working relationships with the vendor
  • Understand pricing programs and reflect onto channel pricelists for customers
  • Develop and execute marketing plans and initiatives to drive demand generation
  • Manage pricing breaks and publish pricelist to customers and internal sales staff
  • Manage and execute internal sales training and enablement
  • Acquire, develop and maintain customer accounts
  • Manage vendor claims and ensure timely payments
  • Manage margin and vendor rebate attainment for portfolio
  • Own and achieve vendor/company targets end to end
  • Forecast sales/pipeline to the business and formulate gap plans
  • Order and forecast stock
  • Manage weeks of inventory and aged/obsolescence
  • Proactively work with key customers to generate repeat business
  • Proactively work with internal sales/BDMs/stakeholders to drive new business/opportunities
  • Conduct QBR and update key stakeholders on health of the business
  • Be a Dell evangelist within Dicker Data
What you will need to succeed in the role
  • Thorough knowledge of Dell vendor products and processes
  • Proactive/operational excellence/problem solving
  • Uses initiative, is self-motivated, and is creative
  • Professional communication skills, both written and verbal
  • Excellent customer service and relationship building skills
  • Able to work well in a team as well as autonomously
  • Ability to work under pressure
  • High attention to detail
  • Multi-tasking and excellent prioritisation skills
  • Problem solving and implementing process efficiencies
  • Proficiency with Pronto management software an advantage
  • Strong experience in devices/server/storage/channel/distribution/selling

Only those with the legal right to work in Australia may apply for this position.

Only short-listed candidates will be contacted.

Seniority level

Associate

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

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