Inside Sales Representative

3 weeks ago

Melbourne, Victoria, Australia Global Synthetics Pty Ltd Full time
Overview

Global Synthetics Pty Ltd, a subsidiary of Jaybro Group Pty Ltd, specialises in the distribution and manufacturing of geosynthetics, catering to the engineering, construction, landscape, and building industries across Australia and the Pacific region. Our commitment to quality products and exceptional service has established us as a trusted name in the industry.

Our Geosynthetic products are used in various applications, including pavement stabilisation, ground improvement, soil reinforcement and retaining structures, water management, drainage systems and hydraulic works, and landfills.

About The Role

Global Synthetics is seeking a motivated and skilled Inside Sales Representative to join our team in Altona, VIC. In this role, you will support the smooth day-to-day operation of the business while maintaining and developing existing and new customer relationships. Your primary responsibilities include answering inbound calls, following up customer quotations, responding to customer enquiries, managing leads, and ensuring an outstanding customer experience. A proactive, self-driven approach and the ability to listen and understand customer needs will be key to success. Global Synthetics offers ongoing training and a supportive team environment. No previous experience in the industry is required.

Key Responsibilities Include
  • Responding to inbound enquiries by phone and email and managing outbound sales calls
  • Placing customer orders accurately and maintaining and updating customer records
  • Preparing quotations and following up quotations with customers
  • Collaborating with Sales and Operations teams
  • Managing distributor relationships
  • Generating quality leads
Requirements
  • Demonstrated experience in inside sales or a customer-focused role
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities, attention to detail and time management skills
  • Experience using ERP and CRM systems; SAP is advantageous
  • Ability to work independently and as part of a team
  • A passion for delivering excellent customer service
  • Eager to learn and grow and continuously expand knowledge
  • Transport, manufacturing, civil construction or similar industry experience is advantageous
Benefits
  • Competitive Salary + Quarterly Incentive
  • Career advancement, personal training and development programs
  • Work with an experienced team and grow your sales or customer service career
  • Dynamic and supportive Management and Team
  • Certified as a Great Place to Work
  • Access to Uprise Employee Assistance Program (EAP) and WHEREFIT employee benefits platform to support physical and mental wellbeing
Additional Details

Global Synthetics has established an enviable reputation as an educator and ethical provider of high-quality geosynthetic products and services across a wide range of engineering applications that include transportation, civil, coastal, hydraulic and environmental. The successful applicant will be required to complete a Police Check. Referrals increase your chances of interviewing at Global Synthetics Pty Ltd.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Civil Engineering

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