Switchboard Operator

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Apply now Job no: JR104422
Work type: Maximum Term, Permanent
Location: Greenslopes Private Hospital
Categories: Administration/Support Services

Are you a confident communicator with a passion for customer service? Greenslopes Private Hospital is looking for a professional and customer-focused Switchboard Operator to join our vibrant Administration team.

We have multiple opportunities available.

• 12-month full-time contract to cover maternity leave.
• Permanent full-time Position

About the Role

As the first point of contact for patients, visitors, and staff, you will play a key role in creating a positive first impression for the hospital. In this fast-paced and rewarding role, you will:

• Operate the hospital switchboard and manage incoming and outgoing calls with professionalism and efficiency.
• Provide accurate information and assistance to patients, visitors, and staff.
• Work as part of a 24/7 rotating roster, including morning, afternoon, overnight shifts, weekends, and public holidays.

What You will Bring

We are looking for someone who is warm, reliable, and thrives in a busy environment. You will need to be a team player with excellent communication and time management skills, and a genuine passion for customer service.

You will also have:

• Previous experience in a switchboard or reception environment (hospital or corporate preferred).
• Clear and articulate phone manner with strong enunciation and etiquette.
• Great listening skills and sharp attention to detail.
• Proficiency in Microsoft Word, Excel, and Outlook.
• The ability to stay calm under pressure and manage queries or issues confidently and professionally.

Remuneration

On offer is an hourly rate ranging from $29.78 + superannuation based on qualifications and experience, exclusive of penalties and allowances.

What's in it for you?

• Professional Advancement:Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts:Hospital, Allied Health & Pharmacy discounts -you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunitiese.g., airport lounge membership, self-education expenses, novated leasing and more.

About Ramsay

Greenslopes Private Hospital is proud to be one of Australia's leading private teaching hospitals, owned and operated by Ramsay Health Care. Located on the southside of Brisbane - approximately 5km from the CBD, Greenslopes Private is renowned as a world-class tertiary medical facility offering the latest treatments and first-class service to our patients.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

Requirements

• Must provide aNational Policecheck conducted within the previous 12 months
• According to the role, Ramsay may require aWorking-With-Childrencheck andproof of immunisationagainst infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For any enquiries please contact: Adele Watts viaWattsA@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Advertised: 01 Aug 2025 E. Australia Standard Time
Applications close: 15 Aug 2025 E. Australia Standard Time

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Provide excellent customer focused service as the first point of contact for all our patients, visitors and staff.

Provide excellent customer focused service as the first point of contact for all our patients, visitors and staff.