Associate Director, Portfolio Relationship Management

Associate Director, Portfolio Relationship Management - Business FinanceAssociate Director, Portfolio Relationship Management - Business Finance

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Senior Manager | Talent Acquisition at Export Finance Australia

• Join an organisation that has been proudly recognised certified as a 2025 Great Place to Work for five consecutive years
• Hybrid work environment
• Play an impactful role in financing Australian exports and interests

Associate Director, Portfolio Relationship Management is a role within the Portfolio Management team, delivering the key credit analytical activity associated with originating and servicing SME customers complex transactions and managing a portfolio of customers throughout the credit lifecycle.As a senior member of the Portfolio Management team, coach and guide more junior team members and contribute to ongoing improvements with respect to processes and efficiency.

Location: Sydney

Role Type: Full-time, Permanent

Business Leadership

• Support the Portfolio Relationship Management - Business Finance Director in managing the workflow across the portfolio day-to-day and provide coaching support to team members.
• Role model best practice and lead the team to achieve a team standard
• Contribute to the ongoing improvement of processes and ways of working across Business Finance and Risk teams.

Transaction Execution and Servicing

• Manage credit analysis and assessments throughout the customer lifecycle from initial transaction assessments and writing new deals through to requests for variations, renewals and repeat business.
• Manage the credit processes for customers with a high-risk profile or material value transactions.
• Engage with the Business Finance team, Credit and Legal teams during the documentation and execution phases of a transaction to ensure a smooth process for the customer.
• Work with the Lending Operations team to manage all administrative and operational aspects of the portfolio, including drawdowns, repayments, exposures and covenants.
• Ensure internal reporting is monitored.

Culture and Leadership

• Coach, guide, and mentor the Portfolio Relationship Management team to navigate the credit environment effectively and create positive customer experiences.
• Assist the Director Portfolio Relationship Management Business Finance maintain an environment where Business Finance and Risk teams as well as interdepartmental teams are aligned and work together towards shared goals.

ABOUT YOU

• Effective management of credit risk amongst high-risk customers.
• Contribution towards growth aligned to SME targets for existing customers such as renewals and new business from existing customers.
• Engagement with Transaction Execution & Solutions Managers, State Directors and Business Development Managers.
• High Risk facilities – sound experience dealing with high-risk and non-performing files, ability to identify issues and assess what needs to be done to mitigate these.
• Mid-market knowledge – sound understanding of how debt financing can meet the needs of small to medium sized businesses.
• Deep understanding of loan structuring and credit risk management across a range of financing products.
• Strong financial analysis skills to assess loan performance and perform stress testing. Proficiency in analysing borrower financial statements, cash flow, collateral values, and repayment capacity.
• Ability to prepare high quality credit submission for transactions of increasing complexity. Ability to review and provide feedback and coaching to junior team members on papers.

SKILLS & QUALIFICIATIONS

• Degree qualifications in Commerce, Economics, Accounting, Business Administration, Banking/Finance or Business and/or relevant technical disciplines.
• 8+ years financing experience across business and/or corporate banking or similar. Demonstrated ability to manage a portfolio balancing the interests of customers and the lender.
• Strong non-financial risk awareness including KYC and financial crime risks. Ability to proactively identify, assess and mitigate risks

Even if you haven't ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you

OUR BENEFITS & CULTURE

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia's Best Workplaces for Women in 2025.

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) & leave purchase opportunities
• 18 weeks paid parental leave for primary care givers
• Thorough induction onboarding program
• Fitness Passport along with other Health & Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering
• and many more

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

ELIGIBILITY

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

SOUND LIKE YOU? APPLY

Applications close: 25 August 2025

Interviews will occur in parallel, so please apply ASAP.

To apply, please click 'apply' or email your CV to Careers@exportfinance.gov.au

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.

If you are a candidate with a disability, let us know how we can provide you with additional support.

ABOUT EXPORT FINANCE AUSTRALIA

Export Finance Australia is Australia's export credit agency.

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. Through our loans, bonds and guarantees, we support businesses – from small and medium-sized enterprises (SMEs) to large corporates – foreign governments and infrastructure projects, to take on the world.

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

We are a highly purpose-driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent

For more information about us, please refer to our website.

Applications from recruitment agencies will not be considered on this occasion.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionAnalyst, Finance, and Management
• IndustriesBanking and Professional Services

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