Night Manager

2 weeks ago

Sydney, New South Wales, Australia Ennismore Full time

Part of Ennismore, a global collective of entrepreneurial and founder-built brands that are rooted in culture and community, 25hours Hotels is set to make its Australian debut.

Introducing 25hours Hotel The Olympia, opening in the vibrant Sydney suburb of Paddington. Housed within the iconic West Olympia Theatre, the hotel features 109 rooms, multiple dining spaces including The Palomar restaurant, Jacob the Angel café, and Monica, the roof-top bar. A new era awaits at 25hours Hotel The Olympia which will shape and transform the local hospitality scene, welcoming a vibrant and diverse team, bringing its vision to life.

Job Description

From check-in to "see you again," our Front Office team will ensure guests are happy from their first moment till their last. As the Night Manager, you are someone who can rock the night away and reimagine how guest service looks for those who don't hit the hay before midnight. Night audit is a given and we need to get that right, but there's more to it.

What does your workday look like …

  • Come as you are and always have fun with our people every day;
  • Take care of resource planning, manage the team, and support the teams development in collaboration with the Rooms Division Manager;
  • Make sure things run smoothly when guests arrive at the hotel reception, and that the admin processes for the team run perfectly;
  • Keep your head above water when there are sudden changes of plan;
  • Even when you're at the reception late at night, you'll make sure that guests aren't just contented, but enthusiastic;
  • Make sure that the cash register accounts are done and the day's receipts are checked before everybody wakes up again;
  • Be available through the night as a contact person for all our guests' needs;
  • Make regular safety inspection tours to make sure no-one gets lost in the building and everything's peaceful and safe.
Qualifications

We are looking for you – with personality and that certain something …

  • You've completed a course of training in the hotel business, gained some management experience and can speak English fluently;
  • You can inspire your team just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve;
  • You're a doer – and even if you do it wrong sometimes, you openly admit it;
  • You're not just bringing your abilities, but also your character.
Additional Information

What's in it for you …

  • Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand;
  • Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee;
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world;
  • The chance to challenge the norm and work in an environment that is both creative and rewarding;
  • Access to Accor's ALL Heartists program, offering exclusive discounts, offers, and experiences at Accor hotels and partner locations;
  • A competitive package and plenty of opportunity for development.
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