
Strata Assistant
3 weeks ago
Introduction:
Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.
As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.
Description:
We are seeking a highly organised and detail orientated Strata Assistant to assist with the day-to-day operations of a strata portfolio. The successful candidate will be responsible for working with the strata manager for one or multiple portfolios for overall administration management and customer service. The strata assistant will work closely with one or more strata managers, committees, property owners, tenants and contractors to ensure the smooth running of strata properties.
About the Role:
- Assist with overall administration management of one or more portfolio's, including and not limited to submitting maintenance requests, writing and sending correspondence, attending and assisting with meetings, maintaining body corporate registers and records, and communicating with internal and external clients.
- Preparation of committee and general meeting notices, minutes and other legislative documentation.
- Liaising with various groups such as committee members, owners, real estate agents, solicitors, contractors and any other relevant body to assist with queries, requests and conflict resolution, to ensure relations are professionally maintained for every strata property.
- Provide excellent, proactive customer service to clients based on reported and observed issues.
- Availability to attend meetings with strata managers from time to time, as needed, including after hours meetings.
- Respond to phone, email and any other written communications within KPI timeframes to maintain a high level of service.
- Build and maintain relationships with clients and suppliers through customer focus that will enhance the reputation of the organisation.
- This is an office-based position, administration intensive, high attention to detail role.
About You:
- High energy with the ability to juggle competing priorities, with a proactive, "can do' attitude.
- Proficient in Microsoft Office Suite (Word and Excel in particular).
- Ability to trouble shoot in a variety of situations before escalation.
- Preferred IT knowledge.
- High school diploma or equivalent.
- Minimum of 2 years of experience in administration (desirable).
- Strong organisational and time management skills and ability to demonstrate
- Excellent communication skills, both written and verbal and ability to demonstrate.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy and ability to demonstrate.
- Hybrid / Flexible working options.
- Excellent working environment - we are know for our flexible and inclusive working environment.
- Ongoing education and learning both internally and externally.
- Employee Assistant Programs - We look after YOU.
- Salary sacrifice / Novated lease options.
- First aid and mental health first aid officers on site to support YOU.
- Wellness leave.
- Lucrative employee referral program.
- Recognition and reward events.
- Annual flu shots.
- Birthday leave.
The final stage of our process will involve a psychometric assessment, criminal background check, and reference checks.
We believe in nurturing a diverse and inclusive workplace to build for a bigger and brighter future. As an equal opportunity employer, all candidates will receive consideration without regards to race, religion gender identity or age.
Applicants must be legally entitled to work in Australia.
#J-18808-Ljbffr
-
Strata Assistant
3 weeks ago
Gold Coast, Queensland, Australia Bright & Duggan Group Full timeIntroduction:Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.As Bright & Duggan team members, our employees act...
-
Assistant Strata Manager
2 weeks ago
Gold Coast, Queensland, Australia Prudential Investment Company Of Australia Full timeWork with Australia's industry leader in property services- Explore a career and challenge yourself in the exciting field of strata work- Work with a close-knit team in a stunning office with National Support**Who is PICA Group?**PICA Group is Australia's leading strata and property services provider made up of a unique network of industry specialist...
-
Assistant Strata Manager
2 weeks ago
Gold Coast, Queensland, Australia Prudential Investment Company Of Australia Full timeOption to work 5 days per fortnight at home, supplied with the tech you need- Explore a career and challenge yourself in the exciting field of StrataWork with- Work with a close-knit team in a stunning office with National Support**Who is PICA Group?**PICA Group is Australia's leading strata and property services provider made up of a unique network of...
-
Strata Manager
2 weeks ago
Gold Coast, Queensland, Australia Prudential Investment Company Of Australia Full timeAustralia's industry leader in property services- Dedicated relief team - can take leave and have your portfolio taken care off- Amazing perks - have your birthday off and many more**Who is PICA Group?**PICA Group is Australia's leading strata and property services provider made up of a unique network of industry specialist businesses in strata and...
-
Strata Manager
7 days ago
Gold Coast, Queensland, Australia Bright & Duggan Property Group Full time**Introduction**:Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.As Bright & Duggan team members, our employees...
-
Strata Manager
2 weeks ago
Gold Coast, Queensland, Australia Prudential Investment Company Of Australia Full timeFeel supported with PICA. We've got great resources like a relief team- Grow your career - move up across and around- A range of perks like your birthday off and discounts on wellbeing services**Who is PICA Group?**PICA Group is Australia's leading strata and property services provider made up of a unique network of industry specialist businesses in strata...
-
Strata Manager
2 weeks ago
Gold Coast, Queensland, Australia Prudential Investment Company Of Australia Full timeFeel supported with PICA. We've got great resources like a relief team- Grow your career - move up across and around- A range of perks like your birthday off and discounts on wellbeing services**Who is PICA Group?**PICA Group is Australia's leading strata and property services provider made up of a unique network of industry specialist businesses in strata...
-
Strata Operations Manager
7 days ago
Gold Coast, Queensland, Australia beBeeStrata Full time $90,000 - $130,000Strata Management Role OverviewThis role is responsible for overseeing the daily operations of strata properties, encompassing budget planning, maintenance and repair coordination, and stakeholder engagement.Key responsibilities include ensuring compliance with strata legislation and bylaws, fostering effective communication among property owners, tenants,...
-
Strata Management Leader
7 days ago
Gold Coast, Queensland, Australia beBeeLeadership Full time $120,000 - $150,000Strata Management LeaderWe are seeking an experienced and skilled professional to fill the role of Strata Management Leader. This leadership position will involve overseeing a team of dedicated strata professionals and providing exceptional client outcomes.Key ResponsibilitiesProviding direct support and guidance to a team of Body Corporate Managers,...
-
Strata Administration Specialist
2 weeks ago
Gold Coast, Queensland, Australia beBeeStrata Full time $60,000 - $80,000Job OverviewWe are seeking a highly skilled and motivated Assistant Strata Manager to join our team. This role will provide an opportunity to work in a dynamic and supportive environment, where you can utilize your administrative skills and knowledge of strata management to deliver exceptional results.">Assist with the day-to-day operations of the strata...