Service Centre Operations Manager

4 weeks ago

Mackay, Queensland, Australia FLSmidth Full time

As the Service Centre Operations Manager, you will be at the heart of our service business, ensuring operational excellence, safety, and productivity in our repair and manufacturing facilities. You will play a key role in executing our global standards locally while influencing future strategies and operational improvements. This is a leadership role with real autonomy where your decisions will directly impact business success, customer satisfaction, and our journey towards sustainability. This role is based in Mackay.

Key Responsibilities

  • Lead and oversee daily operations, ensuring targets for safety, quality, cost, and delivery are consistently achieved.
  • Develop and implement streamlined processes to enhance efficiency, reduce waste, and improve productivity.
  • Drive financial performance through effective planning, cost control, and budget management.
  • Foster a high-performance team culture, empowering and coaching employees to deliver results.
  • Build strong working relationships with internal teams, suppliers, and customers to support business goals.
  • Ensure compliance with all HSE requirements, embedding a Zero Harm culture.
  • Champion continuous improvement initiatives, using lean and agile methodologies to deliver measurable gains.

What We Are Looking For
  • Degree in Engineering, Business Management, or Trade Certification.
  • Proven leadership experience in operations management (manufacturing, repairs, or mining services preferred).
  • Strong commercial and financial acumen with a track record of delivering operational results.
  • Knowledge of mining, mineral processing, or heavy industry equipment (experience with FLSmidth products is a plus).
  • Excellent leadership, mentoring, and communication skills, with the ability to inspire teams and influence stakeholders.
  • Commitment to safety, sustainability, and continuous improvement.

What We Offer
  • Competitive remuneration package on offer.
  • Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
  • Job security in a volatile market. Since 1882, FLSmidth has operated successfully within a global environment.
  • Development and training within a respected global OEM company.
  • Access to salary packaging options to allow you to maximize your after-tax income.
  • Employee Assistance Program for employees and immediate family.
  • Purchased annual leave options.
  • Paid Parental Leave.
  • Access to a recognition and benefits platform.
  • Involvement with community and charity initiatives.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

Please apply by clicking "apply" on this page.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Successful candidates will be contacted by email.

No recruiters and unsolicited agency referrals, please.
#J-18808-Ljbffr

  • Centre Manager

    4 weeks ago

    Mackay, Queensland, Australia G8 Education Ltd Full time

    OverviewNurturing the greatness in every child — and in you.As our Centre Manager you'll be at the heart of our operations, driving excellence in every aspect of the centre. Your leadership will inspire your team, ensuring the highest standards of care, education, and engagement. We're on the hunt for an energetic, go-getter Centre Manager at Community...

  • Centre Manager

    4 weeks ago

    Mackay, Queensland, Australia G8 Education Ltd Full time

    OverviewNurturing the greatness in every child — and in you.As our Centre Manager you'll be at the heart of our operations, driving excellence in every aspect of the centre. Your leadership will inspire your team, ensuring the highest standards of care, education, and engagement. We're on the hunt for an energetic, go-getter Centre Manager at Community...

  • Centre Manager

    7 days ago

    Mackay, Queensland, Australia G8 Education Limited Full time $100,000 - $120,000 per year

    Nurturing the greatness in every child — and in you.Our OpportunityAs our Centre Manager you'll be at the heart of our operations, driving excellence in every aspect of the centre. Your leadership will inspire your team, ensuring the highest standards of care, education, and engagement. We're on the hunt for an energetic, go-getter Centre Manager...

  • Centre Manager

    4 weeks ago

    Mackay, Queensland, Australia AMA Group Ltd Full time

    AMAAMA Group is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand, supported by Australia's leading distributor of vehicle parts and accessories. Our team provides repairs for light to high-severity collisions — on everything from small private vehicles and prestige cars to commercial trucks and buses....

  • Service Centre Manager

    3 weeks ago

    Mackay, Queensland, Australia Epiroc Full time

    Are you ready to take on a rewarding challenge and play a key role in the success of a global leader in the mining, infrastructure, and natural resources sector?At Epiroc, we are driven by innovation, commitment, and collaboration.These core values empower us to lead the industry, accelerate market delivery, and build lasting partnerships with our...

  • Call Centre Operator

    1 week ago

    Mackay, Queensland, Australia Tropical Coast Plumbing Full time $60,000 - $80,000 per year

    Tropical Coast plumbing is a Mackay based plumbing company that completes domestic and commercial maintenance as well as insurance reporting and repairs. We are currently the highest rated plumbing company on the Whitsunday coast due to the fact our customer service is second to none. We utilise app technology to make your job easier and our customers...

  • Manager - Travel Support Services

    5 days ago

    Mackay, Queensland, Australia Mackay Hospital and Health Service Full time $90,000 - $120,000 per year

    Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.Whether you're working in regional, rural, or remote settings, we offer unique opportunities and experiences you won't...

  • Operational Officer

    4 weeks ago

    Mackay, Queensland, Australia Mackay Hospital and Health Service Full time

    Ongoing OpportunitiesMackay Hospital and Health Service provides health services in a range of regional, community and rural settings. Join an expanding Health Service with a culture of collaboration, trust, respect and teamwork.Our workplace is fast paced, challenging and supportive, where every employee plays a critical role in our success.Role detailsThe...

  • Operational Support Officer

    2 weeks ago

    Mackay, Queensland, Australia Mackay Hospital and Health Service Full time $60,000 - $80,000 per year

    Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.Whether you're working in regional, rural, or remote settings, we offer unique opportunities and experiences you won't...

  • Guest Services Agent

    3 days ago

    Mackay, Queensland, Australia PV Operations Pty Ltd Full time $104,000 - $130,878 per year

    Do you love helping people and being part of a great team? Then this role is for you. Our team are passionate about both guest service and property management and are building a supportive workplace culture built around teamwork, regardless of the department or role.This casual role is predominantly guest facing at Hotel reception, assisting with guest...