Business Analyst

4 weeks ago

City of Parramatta Council, Australia SS&C Technologies Full time
Overview

SS&C is a leading financial services and healthcare technology company with headquarters in Windsor, Connecticut, and 27,000+ employees in 35 countries. SS&C GIDS provides information processing and software services across financial markets, customer management, professional services, and output solutions for the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

Job Title: Business Analyst
Location: Australia (Preferably Parramatta) || Hybrid
Job Type: Full Time || Permanent

Get To Know Us: SS&C GIDS serves the financial services and healthcare industries with technology and services designed to support complex needs and growth.

Why You Will Love It Here
  • Flexibility: Hybrid Work Model
  • Your Future: Income Protection Insurance & Salary Continuance
  • Work/Life Balance: Generous Bereavement & Compassionate leave
  • Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more

Please note that this role can be based in Parramatta, Sydney, Melbourne, Wollongong or Hobart.

What You Will Get to Do

As a Business Analyst, you will bridge the gap between business needs and technology solutions. You'll collaborate with stakeholders to elicit, analyse, and document requirements, ensuring alignment with timelines, quality standards, business goals, and governance frameworks.

  • Elicit, validate, and document requirements, ensuring alignment with analysis standards and best practices.
  • Verify business and system solutions to ensure they deliver value and maintain high service quality.
  • Foster strong, collaborative relationships with stakeholders to drive alignment and shared success.
  • Facilitate workshops and refinement sessions, ensuring follow-up on action items to achieve agreed outcomes.
  • Write clear, concise user stories with acceptance criteria, incorporating stakeholder feedback.
  • Provide ongoing support to the delivery team through all stages of project.
  • Ensure requirement traceability and solution alignment through close collaboration with developers, testers, and stakeholders, supporting thorough validation across the delivery lifecycle.
  • Manage risks, issues, and dependencies with timely escalation to ensure smooth delivery.
What You Will Bring
  • 2+ years of business analysis or equivalent experience.
  • Wealth Management experience in superannuation, investment, or insurance services.
  • Stakeholder engagement and relationship-building skills.
  • Confident in facilitating workshops and collaborative sessions.
  • Skilled in requirements elicitation, analysis, and documentation.
  • Proficient with business analysis tools such as Visio (with BPMN notation), MIRO, Jira, and Confluence.
  • Clear and concise communicator who actively listens and values diverse perspectives.
  • Collaborative team player who also thrives when working independently.
  • Keen problem solver with a proactive approach.
  • Adaptable and comfortable working in dynamic, changing environments.
  • Industry certifications such as IIBA ECBA/CCBA, IIBA AAC, or Scrum Master are welcomed but not mandatory.

We encourage applications from people of all backgrounds to bring diverse perspectives to our thinking and conversation. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment on the basis of protected characteristics.


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