Systems Analyst

3 weeks ago

Perth, Western Australia Buscojobs Full time

Systems Analyst (Design & Engagement Lead)

West Perth, Full Time, IT Jobs

Vacancy Listing Dates 4 / 08 / 2025 to 1 / 09 / 2025

Please Quote Reference Number 13015

  • Seeking an experienced and qualified Systems Analyst (Design & Engagement Lead)
  • Attractive remuneration package
  • Join the team at MQH Consultants Pty Ltd

About the Company

MQH Consultants is a Western Australia-based company specialising in IT and security solutions. We offer a unique suite of services that empower organisations - large and small - to harness the power of technology. Our clients span the Higher Education, Community, and Government sectors.

As we expand our offerings, we are seeking a versatile and empathetic Systems Analyst (Design & Engagement Lead) to lead our Digital Experience & Engagement initiatives. This role will focus on designing inclusive, multilingual digital platforms - particularly for non-profit organisations and communities that are often underserved by emerging technologies such as Artificial Intelligence (AI).

Skills and Experience :

Undergraduate degree or equivalent qualification (postgraduate qualifications are a plus).Minimum of one year of relevant work experience.Portfolio showcasing UI / UX design capabilities.Familiarity with Enhanced Human-Machine Interfaces (HMI) is highly desirable.

Duties & Responsibilities :

Strategic Consulting - Providing strategic consulting services to clients, advising on IT solutions and best practices to meet business objectives. Access current environment and develop new frameworks for delivering improvement initiatives.Business Requirements Analysis - Working closely with users to formulate and document precise business requirements, ensuring a clear understanding of desired outcomes and system needs. Gather and document requirements from target communities. Conduct interviews, surveys, and workshops in English and other relevant languages. Work with translators to support non-English-speaking users. Translate community needs into actionable design and technical specifications. Validate features and content with users & stakeholders. Develop project plans and to cost, resource and manage projects.UI / UX Design - Design intuitive, accessible interfaces for multilingual users, including seniors and individuals with low digital literacy. Create wireframes, prototypes, and design specifications using industry-standard tools. Ensure compliance with WCAG accessibility standards. Collaborate with developers to implement and refine UI components.Client Relationship Management & Community Engagement - Building and maintaining strong client relationships, understanding their business needs, and ensuring that IT and cybersecurity strategies align with their goals. Build relationships with community leaders, cultural organisations, and service providers. Facilitate communication between the client, project team and impacted communities.Innovation - Staying at the forefront of technology and cybersecurity trends to provide innovative solutions that give clients a competitive edge.Access Management - Overseeing the management of user access rights, ensuring compliance with access control policies, and managing the user lifecycle from onboarding to offboarding.Team Leadership - Leading and mentoring junior analysts and consultants, fostering a culture of continuous learning and development within the team.

Essential / Desired Requirements :

Australian work rights and relevant industry experience.Proficiency in design tools such as Figma, Adobe XD, and Visu++.Familiarity with tools used to audit websites against WCAG accessibility standards.Experience with AI agents, especially with vendor certifications, is highly desirable.Strong analytical, communication, documentation, and training skills.High level of cultural sensitivity and empathy.

Benefits and Culture :

We have a positive workplace culture and constantly seek to improve teamwork, and delight in doing the best for our clients.You will be a respected practitioner through on-the-job training and certification support.You will be part of an innovative, forward-thinking team that is increasingly addressing the opportunities and challenges presented by AI.

A salary between $76,515 - $85,000 will be offered to the successful candidate.

If you are interested in this job, please apply through our online application form.

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