Manager Performance Improvement

4 weeks ago

Perth, Western Australia Qantas Full time

Qantas Perth, Western Australia, Australia

Qantas Perth, Western Australia, Australia

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Permanent full-time leadership role at Network Aviation, a Qantas Group airline, based at Perth Airport
Lead strategic, data-driven performance improvement with a focus on On-Time Performance (OTP)
High-impact, cross-functional role with strong exposure to operations and senior stakeholders
Drive the identification, prioritisation, and implementation of initiatives that improve operational performance and customer outcomes

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high-capacity air charter and regular passenger transport services. We operate a fleet of F100 and A319/20 jet aircraft from our base at Perth Airport and specialise in mining industry charters, regional airline services, routine and emergency freight and corporate charter flying.

We're seeking a strategic and data-driven leader to join our team as Manager Performance Improvement, where you'll lead a small team of analysts focused on enhancing On-Time Performance (OTP) and driving operational excellence. In this role, you'll analyse performance data to uncover root causes and improvement opportunities and develop insights that inform strategic decisions. You'll also develop tools to monitor performance, manage operational risk, and support continuous improvement. This includes conducting reviews of historical and current OTP performance to identify long-term trends, and setting best-practice performance targets to drive consistency and accountability across the business.

Working closely with operational leaders and cross-functional teams, you'll help embed a culture of performance improvement by streamlining processes and implementing initiatives that deliver measurable OTP impact. Your ability to influence stakeholders and align teams around shared goals will be key to ensuring successful execution of improvement strategies. This is a unique opportunity to make a tangible impact in a dynamic aviation environment while contributing to the future of Network Aviation and the Qantas Group.

You'll have –

Minimum 5 years' experience in an operational environment (aviation and/or performance improvement experience highly regarded)
Strong analytical and problem-solving skills, with the ability to work with complex and incomplete data sets
Proven ability to translate data into actionable insights and influence business outcomes
Experience in change management and implementing operational improvements in partnership with stakeholders
Excellent stakeholder engagement and communication skills, with the ability to work across all levels of the organisation
Demonstrated leadership experience, including coaching and developing high-performing teams
Strong organisational skills and the ability to manage multiple priorities and timelines
Strategic mindset with the ability to see the big picture and connect insights across business units

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
We'll support your wellbeing: Whether its learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you're ready to step into a culture that will challenge and excite you, submit an application and let's explore how we go places together.

Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionAnalyst
IndustriesAirlines and Aviation

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Perth, Western Australia, Australia 1 week ago