Unified Communications Presales Architect

4 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

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Unified Communications Presales Architect

We're on the lookout for a confident and technically skilled Unified Communications (UC) Presales Architect to join Optus Enterprise Business. Working closely with our Customer Account Teams, Sales Specialists, and Architects, you'll play a key role in designing and delivering cutting-edge workplace, unified communications, and collaboration solutions that meet client needs and drive business success.

As the technical expert in the sales engagement process, you'll lead solution development, present compelling outcomes to clients, and engage stakeholders at all levels—including senior and C-suite. Your ability to communicate clearly, present with impact, and build trust will be key to winning hearts and deals.

What You'll Be Doing

  • Partner with Customer Account Teams and Sales Specialists to develop tailored UC / EX solutions
  • Lead technical discovery sessions and translate business needs into solution architecture
  • Present and articulate solution designs to clients with clarity and confidence
  • Engage senior stakeholders and C-level executives in presales discussions
  • Collaborate with Enterprise and Consulting Architects to build multi-technology solutions
  • Act as the technical bridge between sales and delivery teams to ensure seamless execution
  • Drive profitability and repeatability in solution design across the Optus portfolio
  • Mentor colleagues and contribute thought leadership across the wider Optus team

What You'll Bring

Strong ownership mindset with a drive to achieve successful outcomesProven experience in technical presales and solution architectureExcellent communication and presentation skills, with the ability to engage and influenceDeep understanding of Cisco UC technologies (Webex, UCCX, Dedicated Instance)Expertise in Microsoft collaboration tools including Teams Voice and VideoExperience designing video conferencing solutions (Cisco, Poly, Logitech)Familiarity with Digital Workspace and As-a-Service offeringsAbility to integrate Cisco and Microsoft platforms seamlesslyStrong vendor relationship management and collaboration skillsHighly desirable : Experience with AV / video room solutions, AWS, Google Cloud, NICE CXone, and Microsoft BI / AI.

Perks we love at Optus

3 days in the office, 2 days remote – with flexible hours to suitInclusive carer neutral paid Parental Leave of up to 16 weeksCompetitive leave including 2 'Connected Leave' daysAll Optus employees have access to resources, webinars and support via the 'Parents at Work portal'Own your own growth by accessing an extensive online and facilitator led learning catalogue.Connect at work through our employee-led volunteer groups : Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post officeFree Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and / or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please or call . We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit about / inclusion-diversity

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