Assistant Venue Manager

Job No:FBC181

Location:Brisbane

Are you ready to do what you love? Join our team at Felons Barrel Hall as the Assistant Venue Manager

Inspired by the rowdy German beer halls of Europe and grounded by the elegance of a masterfully blended experience, Felons Barrel Hall brings you a contemporary space which celebrates the magic of barrel conditioning beer.

We're on an exciting period of growth and are currently recruiting for a passionate Assistant Venue Manager to join the Felons Barrel Hall team. The Assistant Venue Manager is responsible for setting and training the service standards at their venue. Reporting to the Venue Manager, you will ensure that guests are provided with flawless experience by managing the service standards, whilst assisting with the day-to-day operations and developing and facilitating front-of-house training.

Key responsibilities include:

• Leading the guest experience and continually looking for opportunities to improve
• Lead and coach a diverse team of people ensuring that team culture is at the forefront of everything that you do
• Visibly active on the floor, leading by example and supporting Food and Beverage Supervisors/Attendants to be the best they can be
• Identifying and reporting safety hazards, incidents and near misses
• Be a brand ambassador by demonstrating genuine passion for the business and brand
• Assisting the guests with any feedback and actioning as appropriate
• Monitoring of wages, comps & wastages
• Liaising with other departments on a regular basis
• A high knowledge of the product produced in venue
• Ensure a strong connection to the brewery, the story of our beers and other hospitality operations

What we are looking for:

• Previous experience in managing and coaching teams
• A background working in high volume hospitality environments.
• Passionate about delivering exceptional guest service
• Flexibility to work across a variety of shifts

Why you'll love working for us?

• Development opportunities/career pathways
• 50% team member discount precinct wide
• Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services
• Team recognition rewards
• Extra week of annual leave after 5 years of service
• A collaborative and inclusive work culture, where your contributions truly matter.
• The chance to play a critical role in the exciting growth phase of ARTEMUS Group.

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Join us in building the future of ARTEMUS Group by supporting our growth with the best talent in the market

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Felons Brewing Co. is a modern-day brewery nestled down under the Story Bridge on the banks of the BrisbaneRiver. Every day, we roll up our doors with a smile – brewing balanced beer which remains connected to natureand all that is good about Brisbane. It's all for the love of good beer. There's no better way to complement acold one than with an authentic woodfired pizza or another one of our delicious plates to share or enjoy allto yourself We celebrate locally sourced produce from Queensland's best farmers and we deliver it in acontemporary style, allowing the goods to really shine through. We're on a journey to bring good peopletogether to experience the magic of beer and brewing.