
Service Technician
3 weeks ago
Join to apply for the Service Technician role at HMPS PROPAC in Heidelberg West, Australia.
Introduction: We are looking for a passionate and skilled Service Technician to join our high-performing team at HMPS Propac, based in Heidelberg West. This role has been created due to ongoing business growth and increasing demand from our customers. It's an exciting time to join the team and be part of our continued expansion across Australia. If you enjoy working on complex machines, solving technical problems, and supporting customers across a range of industries, this is a great opportunity to be part of a team that values quality, innovation, and collaboration.
What you'll be doing- Servicing and supporting a range of packaging and automation equipment — including pallet wrappers, case packers, palletisers, and form fill seal machines.
- Breakdown response, fault finding, routine servicing, and machinery upgrades or installations.
- Travel to customer sites (local, regional, and interstate) and contribute to continually improving processes with feedback supported by parts coordination and an in-house team.
- A mechanical trade qualification or extensive experience working on industrial machinery, ideally in packaging, automation, or manufacturing.
- A solid understanding of electrical systems — ideally with a Disconnect/Reconnect Licence (or willingness to obtain).
- A proactive, solutions-focused approach and a strong commitment to safety.
- Confidence working independently and engaging professionally with customers.
- A current driver's licence and willingness to travel (a fully maintained vehicle is provided).
- Comfortable using mobile devices and job-tracking systems for reporting.
We value diversity and are actively seeking technicians from all backgrounds. Whether you're returning to the workforce, seeking a new challenge, or looking for an inclusive workplace — we'd love to hear from you.
What We Offer- Variety and challenge - no two days are the same.
- A company vehicle, tools, phone, and laptop.
- Opportunities for paid overtime when available.
- Support to obtain a Disconnect/Reconnect licence if not already held.
- Ongoing technical development - including factory training, job shadowing, and exposure to electrical and automation systems.
- Flexible working policies and supportive leave arrangements.
- Financial support for study and external training.
About HMPS Propac: Australia's leading machine manufacturers, we are passionate about delivering innovative end-of-line packaging automation. Founded in 1980, we've grown into a market leader, providing cutting-edge automation solutions to food and beverage companies across Australia, New Zealand, and the globe. Our brands — HMPS, Propac Industrial and Engi-O — strive for innovation, quality and growth, attributed to our high-performing teams in Adelaide, Melbourne, Sydney and Brisbane. With over 100 employees across Australia, we foster a culture of passion, commitment, collaboration, innovation, and quality. We support employee development with leadership roundtables, job shadowing, and specialised external training, including financial reimbursement and paid leave support for tertiary education.
Ready to Apply? If you're looking for a role where your skills are valued, your growth is supported, and your work makes a real impact — apply now to join the HMPS Propac team.
seniority level- Entry level
- Full-time
- Information Technology
- Automation Machinery Manufacturing
Referrals increase your chances of interviewing at HMPS PROPAC by 2x.
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