Outback Cloncurry Motel Manager

5 days ago

Brisbane, Queensland, Australia at Full time
Overview

Southern Cross Motel Group are a leader in the Management of Regional Motels. Our group has properties throughout regional Queensland, New South Wales and Northern Territory. We currently have exciting opportunities for an onsite manager at Cloncurry, Queensland, this position is supported by a Restaurant/Assistant Manager.

Job Description

We are on the hunt for management teams that are really passionate about Food and Beverage Operations, make these motels your own. Ensure the smooth running of the motel; responsible in achieving efficient and effective motel operations and delivery of superior customer service and quality outcomes, maximizing profitability, and enhancing the guest experience through effective management strategies and initiatives.

Responsibilities
  • Manage the daily operations within each department of the motel, including front office, large food and beverage, housekeeping, and maintenance – providing effective leadership, guidance, and communication.
  • Provide support and training on the motels standards, policies and procedures, operational requirements, and business objectives.
  • Manage the operational performance of the motel through meeting and exceeding set budgetary requirements.
  • Proactively seek sales and marketing opportunities, ensuring a focus on continuous business development in Food and Beverage through proactive selling and online social media application.
  • Manage the Food & Beverage Operation that is open for Breakfast and Dinner and special events
  • Manage performance of employees, coordinate recruitment, induction, training, and development of staff.
  • Manage and resolve guest concerns in a timely and appropriate manner to ensure optimum guest satisfaction.
  • Monitor and report weekly and monthly upon the motel's financial performance against the operational budget to achieve annual set targets.
  • Ensure motel is compliant with all company guidelines, as well as all laws including WH&S, licensing, fire regulations and essential services.
Qualifications & Requirements
  • The successful applicants will have a strong background in hospitality operations, staff roster and cost control management. The ability to target and meet financial goals and budgets is essential.
  • RMLV and Approved Manager (Queensland)
  • Previous Management of Large Regional Motel is essential
  • Room Sales and Online Channel Booking Management
  • Experience in Management of a large Food & Beverage Operation
  • Good understanding of Housekeeping Operations
  • Great with people and the ability to build rapport easily.
  • Passionate and motivated to succeed.
  • Must be willing to relocate and live onsite.
  • Be part of a growing business.
  • Regular days off.
  • As a live-in position, you will be provided with an onsite 2-bedroom accommodation as part of the salary package as well as meals and utilities.
  • Opportunities to advance within an expanding group.
Application Questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Motel Manager?
  • Do you have customer service experience?
  • Do you have professional housekeeping experience?
  • Do you have experience preparing work rosters?
  • Are you willing to relocate for this role?
  • Do you have a current QLD approved managers liquor licence?

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