Customer Service Coordinator

3 days ago


City of Canning, Australia Coates Hire Operations Pty Limited Full time

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The next step in your career starts here…

  • Permanent full-time position
  • Monday to Friday 8am to 4pm

As the first point of contact for customers at our Welshpool Portables branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.

You'll enjoy variety in your role including:

  • Addressing customer needs in person, by phone and email
  • Generating hire schedules, quotes, and invoicing
  • Assisting customers and colleagues in the yard with loading equipment

What you'll get in return

We provide our team with a wide range of perks and benefits, including:

  • Development and career progression pathways
  • Access to our employee discounts, benefits and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

What you'll bring to the role

  • Previous face-to-face customer service experience
  • A desire to provide amazing customer experience
  • Capability to learn and absorb technical information
  • Ability to lift and no mobility restrictions

If you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.

Unlock your next career opportunity – apply today

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

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