Customer Service Representative

5 days ago


City of Canning, Australia Demant Polska Full time

Audika is part of Demant, a world-leading hearing healthcare group. We provide solutions and services to help people with hearing loss.

About Us

Demant employs over 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions globally.

We are proud to have a diverse and inclusive culture that acknowledges and respects our employees.

Job Description

This role is responsible for providing quality hearing health care outcomes for clients. You will work closely with Clinicians and Hearing Technicians to deliver exceptional customer service.

  • You will learn about our products, services, and government funding programs.
  • You will apply tailored client-specific sales strategies to ensure they get the best possible solutions.
Requirements
  • Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health.
  • Experience working with an older demographic is preferred.
  • Strong interpersonal communication skills and empathy for clients.
  • Higher School Certificate (HSC) or TAFE Qualification.


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