Technician - A.I.R Recruitment

6 days ago

Brisbane, Queensland, Australia Buscojobs Full time
65k-$70k + superCompany carOpportunity for overtime + penalty ratesFull-time permanent roleGreat lifestyle positionOpportunity for career progression, training, and development within a global organisationOur client is a leader in their industry, specialising in solutions across sectors including education, healthcare, commercial, industrial, hospitality, and residential.We are seeking a Service Technician to join our client's team due to growth. The role involves installations, repairs, and maintenance of products like filters and water systems, requiring troubleshooting via service manuals, diagnostics, and technical skills.Plumbing license is preferred, but we also consider Trade Assistants, Labourers, or candidates with mechanical skills.The role :
  • Perform repairs and installations at customer sites as per daily schedules.
  • Conduct pre-install assessments and diagnostics for repairs.
  • Complete workshop repairs and assessments, providing information for quotes.
  • Manage customer enquiries, complaints, and technical issues, ensuring timely resolution and providing technical support.
  • Occasionally contact customers about their unit usage and maintenance issues.
  • Ensure job completion, follow-up, and scheduling of further appointments if needed.
  • Perform other duties as required.
  • Maintain service van stock and spare parts to reduce repeat visits.
  • Follow occupational health and safety policies and procedures.
  • Identify and maximize sales opportunities, including up-selling and cross-selling.
What we're looking for :
  • Trade qualification in plumbing or mechanical aptitude, or experience as a Trade Assistant.
  • Experience in installation, repairs, and maintenance roles.
  • Valid driver's license.
  • Ability to work independently and with minimal supervision.
  • Exceptional customer service skills.
  • Physical fitness, stamina, and strength.
  • Good communication skills, both written and verbal.
  • Experience with computer systems and web technologies.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work autonomously or in a team.
  • Motivated self-starter.
Benefits :
  • Salary $65k-$70k + super
  • Company car
  • Overtime and penalty rates opportunities
  • Full-time permanent position
  • Great lifestyle role
  • Career progression, training, and development within a global organisation

If interested, apply today — we look forward to hearing from you

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