Defect Estimator

2 weeks ago

Brisbane, Queensland, Australia Chubb Deutschland GmbH Full time

We are looking for an experienced Defects Estimator in Brisbane who is interested in working with one of the leaders in the Fire Protection industry.

About us

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose – to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST.

Role Summary

As a Defects Estimator, you will be responsible for the review and quotation of defects identified on fire systems by field technicians. You will work closely within the Brisbane-based Defects Estimation Team to ensure prompt, accurate, and comprehensive defect quotations are provided for our clients.

Key Responsibilities

  • Receive and review defect notifications on fire systems submitted by field technicians.
  • Accurately assess the scope of defects across various fire safety systems.
  • Prepare and issue quotations for defect rectification, in line with company pricing standards and customer requirements.
  • Utilise MS Dynamics and Field Service software for managing quotations, tracking defects, and maintaining records.
  • Liaise with field technicians for clarification and further information as required.
  • Collaborate with other members of the Defects Estimation Team to ensure consistency and accuracy in quotations.
  • Maintain detailed records of quotations and assist in tracking the status of defect jobs through to completion.
  • Provide prompt and professional customer service to both internal and external stakeholders.
  • Uphold compliance with relevant standards, regulations, and company policies.

Key Requirements

  • Experience in fire systems (detection, suppression, or related safety systems) highly desirable.
  • Prior estimating, quoting, or technical assessment experience preferred.
  • Proficient in MS Dynamics and Field Service software.
  • Exceptional attention to detail and analytical skills.
  • Proficient in Microsoft Office and estimation/quotation software.
  • Strong communication and teamwork abilities.
  • Ability to work efficiently and collaboratively within an established team.

Apply now to see where Chubb can take your career. All applications and enquiries are treated in confidence.

Are you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with disability, LGBTIQA+ and all cultural backgrounds

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