Account Manager

2 days ago

Council of the City of Sydney, Australia ClearCompany Full time

About Us

At Equiem, we're driven by a clear mission: to make buildings work better for people. As a global leader in property technology, we empower building owners and managers with innovative solutions that enhance tenant experiences, streamline operations, and unlock new revenue streams. From seamless tenant apps to powerful analytics, our platform is trusted by some of the world's most iconic real estate portfolios. Joining Equiem means being part of a dynamic, entrepreneurial team that's shaping the future of smart buildings—where your ideas matter, and your impact is real.

Job Purpose

The Account Manager - APAC, located in Sydney, will take ownership of managing a portfolio of existing accounts in Australia. Your focus will be on retaining clients, driving growth, and securing renewals by building strong relationships and aligning Equiem's solutions with their business goals. This strategic and commercially focused role requires you to identify upsell and cross-sell opportunities, ensure client satisfaction, and develop tailored account strategies that deliver value to both clients and Equiem.

Where Time is Spent

Client Retention & Relationship Management
  • Build and nurture long-term relationships with key decision-makers and stakeholders.
  • Proactively address client needs, resolve issues, and ensure consistent, high-quality service delivery.
  • Develop strategies to secure long-term client retention.
Revenue Growth & Renewals
  • Drive account growth through upselling and cross-selling initiatives.
  • Manage timely contract renewals, identifying opportunities to expand service scopes.
  • Collaborate with sales and marketing teams to maximize revenue opportunities.
Strategic Planning & Reporting
  • Create and implement tailored account plans aligned with client goals.
  • Monitor account performance and provide regular updates to senior leadership on health, growth, and renewal status.
Collaboration & Cross-Functional Teamwork
  • Partner with internal teams to deliver tailored solutions and address complex challenges.
  • Share insights with leadership on account status, opportunities, and risks.

Performance Measures

Success in this role will be evaluated by:

  • Client retention and satisfaction (e.g., NPS, CSAT).
  • Achievement of revenue growth and upsell/cross-sell targets.
  • Timely contract renewals.
  • Effective execution of strategic account plans.
  • Performance against KPIs, including account health and engagement.

Requirements

  • Essential:
  • 3-5+ years in account management or client success, managing large, high-value portfolios.
  • Proven track record in driving growth, renewals, upselling, and cross-selling.
  • Strong relationship management skills with senior-level stakeholders.
  • Ability to develop and execute strategic account plans.
  • Excellent communication and negotiation skills for complex relationships.
  • Desirable:
  • Experience in a SaaS or tech-driven environment.
  • Sales or business development background.
  • Familiarity with CRM tools and account management systems.
  • Knowledge of APAC market trends and client dynamics.

Qualifications/Education:

  • Degree in Business, Marketing, or Communications.

Personal Attributes:

  • Strategic, commercially minded, and focused on long-term value creation.
  • Exceptional relationship builder with a proactive, results-driven approach.
  • Strong problem-solving skills and ability to handle complex challenges.
  • Collaborative team player with a passion for exceeding client expectations.

Benefits

  • A vibrant and inclusive work culture that fosters growth and development.
  • Opportunities for continuous learning and professional advancement.
  • Competitive compensation and benefits package.
  • A chance to make a real difference in the world.
#J-18808-Ljbffr

  • Account Manager

    2 days ago

    Council of the City of Sydney, Australia The Unique Tourism Collection Full time

    The Unique Tourism Collection is the leading luxury tourism marketing representation company in Australia and New Zealand offering specialized sales, marketing, and PR services for the consumer and trade sectors. We represent luxurious, unique, and experiential destinations, hotels, resorts, DMCs, and other tourism products seeking to increase their profile...

  • Accounts Payable and General Accounting Manager

    6 days ago

    Council of the City of Sydney, Australia Mantel Group Full time

    Job DescriptionThe Accounts Payable and General Accounting Manager will oversee the management of accounts payable and general accounting functions. Responsibilities include entering and posting supplier invoices in Sage Intacct for payment, generating vendor bills for contractors, and managing corporate credit card transactions.The ideal candidate will have...

  • Account Management Specialist

    1 day ago

    Council of the City of Sydney, Australia Converse and Authentic Factory Outlet stores Full time

    We are looking for a highly skilled and experienced Account Management Specialist to join our team at Converse and Authentic Factory Outlet stores. As an Account Executive, you will be responsible for managing client relationships, identifying new sales opportunities, and developing strategies to achieve business goals.About the RoleThis is a challenging and...

  • Territory Account Manager

    3 days ago

    Council of the City of Sydney, Australia Nearmap Ltd. Full time

    Job DescriptionThe successful candidate will be responsible for managing a dedicated account portfolio, focusing on territory and account planning, execution, and documentation.Main ObjectivesIdentify new opportunities and develop insightful territory and account plans for revenue growth.Leverage refined emotional intelligence to engage key contacts and...

  • Partner Account Manager

    2 days ago

    Council of the City of Sydney, Australia Ezypay Full time

    Ezypay Sydney, New South Wales, AustraliaPartner Account ManagerAbout the role:The Partner Account Manager at Ezypay will manage the strategic relationships with our key strategic partners, ensuring we retain their partnership, generate revenue from their new & existing client base, provide relevant insights, work with the BDMs to close new business, and...

  • Commercial Accounting Manager

    6 days ago

    Council of the City of Ryde, Australia Charterhouse Recruitment (Australia) Full time

    We are currently seeking an experienced Assistant Accountant to join our client's finance team in Macquarie Park or work from home. This permanent role offers a competitive salary of $80,000 + super + bonus.About Our ClientOur client is a reputable global electronics company that specializes in consumer and commercial goods. The successful candidate will be...

  • National Account Manager – WC

    2 days ago

    Council of the City of Sydney, Australia UHG (Unified Healthcare Group) Full time

    National Account Manager – WC & CTP Insurance (NSW - remote working)Company DescriptionAt UHG, our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge platform. We provide secure online access to a national marketplace of GP's, Specialists, Nurses, Allied Health...

  • PR Account Manager Opportunity

    2 days ago

    Council of the City of Sydney, Australia History Will Be Kind Full time

    We are seeking a motivated and experienced PR Senior Account Executive to join our Sydney-based team.The ideal candidate will have 2-3 years' experience working in communications agencies, managing multiple projects and being client-facing.You will be responsible for:Developing and executing communications strategies to drive client successProviding ongoing...

  • Accounting Manager

    1 day ago

    Council of the City of Ryde, Australia Ambition Group Full time

    Job DescriptionAmbition Group is seeking a highly skilled Senior Financial Accountant to join their team. As a key member of the accounting team, you will be responsible for providing financial leadership and expertise to support the company's growth and expansion.You will oversee the full spectrum of financial accounting, including month-end and year-end...

  • National Account Manager

    1 day ago

    Council of the City of Sydney, Australia Aon Hewitt Full time

    About the OpportunityThis is a fantastic chance to join Aon's dynamic team as a National Account Manager. Your primary focus will be on growing the portfolio and driving national growth strategies.You will be responsible for:Developing and maintaining a growth pipeline and identifying strategic opportunities for cross-selling products and services to...

  • Accounting Manager

    23 hours ago

    City of Parramatta Council, Australia HY-TEC The HY-TEC logo is an Australian registered trade mark of Hy-Tec Industries Pty Ltd. Full time

    We are looking for a Senior Accountant to join our team. As a key player in our finance department, you will provide high-quality financial services and support to the organization.Key responsibilities include:Prepare and review financial statements, including the balance sheet, income statement, and cash flow statement.Conduct financial analysis and prepare...

  • Portfolio Account Executive

    2 days ago

    Council of the City of Sydney, Australia ClearCompany Full time

    About UsWe are shaping the future of smart buildings—where your ideas matter, and your impact is real.The Portfolio Account Executive will take ownership of managing a portfolio of existing accounts in Australia. Your focus will be on retaining clients, driving growth, and securing renewals by building strong relationships and aligning our solutions with...

  • Financial Accountant

    6 days ago

    Council of the City of Ryde, Australia Charterhouse Recruitment (Australia) Full time

    Are you a detail-oriented accounting professional looking for a challenging role? We have an exciting opportunity for an Assistant Accountant to join our team in Macquarie Park or work from home. This permanent position offers a competitive salary of $80,000 + super + bonus.About the CompanyOur client is a global electronics company specializing in consumer...

  • Swine Industry Account Manager

    6 days ago

    Council of the City of Ryde, Australia Merck Gruppe - MSD Sharp & Dohme Full time

    At Merck Gruppe - MSD Sharp & Dohme, we are seeking a seasoned Swine Industry Account Manager to drive growth and profitability in our swine business. This key role will focus on building and maintaining strong commercial relationships with pig producers, veterinary consultants, and other industry stakeholders.The ideal candidate will have a proven track...

  • National Account Manager Insurance Solutions

    2 days ago

    Council of the City of Sydney, Australia UHG (Unified Healthcare Group) Full time

    Job SummaryWe are seeking an enthusiastic National Account Manager to join our Insurance Team. As a key member, you will be responsible for building and maintaining deep, sustainable relationships with our workers compensation and compulsory third party insurance clients. You will develop a thorough understanding of the personal injury insurance market and...

  • Digital Subscription and Account Management Lead

    5 days ago

    Council of the City of Sydney, Australia Storyful Full time

    Key ResponsibilitiesProduct Roadmap Execution: Execute the digital product roadmaps for News Corp Australia's subscription and account management digital products.Delivery and Optimization: Ensure the successful delivery, execution, and continued optimization of our shopfront/paywall and MyAccount products.Prioritization and Task Management: Master...

  • Accounting Professional Lead

    3 days ago

    Council of the City of Sydney, Australia ClearCompany Full time

    We are seeking a seasoned Financial Accountant to join our Finance team at ClearCompany. With a focus on making sense of financial data, this role involves preparing and reviewing key financial reports, reconciliations, and business insights. As a financial expert, you will be responsible for maintaining our financial operations, supporting cash flow...

  • Accounting Specialist

    6 days ago

    Council of the City of Sydney, Australia Atturra Limited Full time

    Job DescriptionThe successful candidate will have prior experience in a similar role, with a proven track record of delivering high-quality results in a fast-paced environment. They will possess excellent analytical and problem-solving skills, with the ability to work independently and as part of a team.ResponsibilitiesEnsure accurate and timely processing...

  • WC & CTP Account Management Specialist

    2 days ago

    Council of the City of Sydney, Australia UHG (Unified Healthcare Group) Full time

    RequirementsDemonstrated experience working within the personal injury insurance sector, including workers compensation and/or compulsory third party.3+ years working in an account management function, preferably in the insurance industry.Demonstrated capacity to retain and grow existing customer revenue.Excellent communication skills to interact effectively...

  • Accounting Administrator Officer

    2 days ago

    Council of the City of Sydney, Australia One Fit Stop (Australia) Pty Ltd Full time

    About HapanaHapana is disrupting the market in leading a software solution in the fitness industry that helps gyms, fitness studios, and franchises unlock growth and efficiency. We have revolutionised the operations of multisite boutique businesses like F45, Gold's Gym, BFT, STRONG Pilates, Vaura, KX Pilates, and more. Our all-in-one platform uses automated...