Ticketing Coordinator

6 days ago

Gold Coast, Queensland, Australia Goldcoastfc Full time
Full details of the job.

Vacancy Name: Ticketing Coordinator

Vacancy No: VN119

Location: Gold Coast

About the Gold Coast SUNS

The Gold Coast SUNS, driven by a purpose to deeply connect with our community and inspire them to be part of our extraordinary journey, are seeking a passionate and dedicated individual to join our Consumer team. As a Ticketing Coordinator, you will play a crucial role in ensuring the seamless execution of day-to-day ticketing operations, delivering exceptional customer service, and contributing to the achievement of key department KPIs.

Key Responsibilities:
  1. Act as the primary contact for Ticketek, ensuring smooth communication and execution of ticketing requests, including special ticket offers.
  2. Liaise with AFL MSS and AFL Ticketing on matters related to tickets, including member entitlements.
  3. Collaborate with the Membership team to troubleshoot member issues related to accessing tickets through Ticketek.
  4. Coordinate the fulfillment of internal ticket requests for various departments, ensuring accurate tracking and cost codes for internal transfers.
  5. Serve as the key contact for opposition teams regarding ticketing requests and coordinate bespoke builds with Ticketek.
  6. Capitalize on crowd build opportunities from internal departments, contributing to achieving ticketing targets.
  7. Collaborate with the Membership Team to ensure the seamless delivery of matchday operations across membership and ticketing.
  8. Provide support to Membership team during key campaign periods.
  9. Perform any other duties as directed by the Head of Ticketing and Data to support department and Club KPIs and goals.
Essential Qualifications / Experience / Skills:
  • Previous ticketing experience.
  • Experience using Aspect and/or Archtics platform.
  • Strong administrative skills, proficient in Microsoft Office suite.
  • Excellent written and oral communication skills.
  • Exceptional organisational skills, attention to detail, and ability to prioritise within tight timeframes.
  • Outstanding customer service skills with a 'can-do' attitude.
  • Ability to maintain confidentiality and security.
  • Friendly and enthusiastic team player with a proactive work ethic, capable of working autonomously.
Desirable:
  • Database experience.
  • Interest in/data analytics.
  • A degree or diploma in Marketing, Communications, or related field.
  • Experience in a sporting environment.
  • Knowledge of AFL.

Please note, this is a 6-month full-time contract role.

#J-18808-Ljbffr

  • Ticketing Coordinator

    6 days ago

    Gold Coast, Queensland, Australia Goldcoastfc Full time

    Full details of the job.Vacancy Name: Ticketing CoordinatorVacancy No: VN119Location: Gold CoastAbout the Gold Coast SUNSThe Gold Coast SUNS, driven by a purpose to deeply connect with our community and inspire them to be part of our extraordinary journey, are seeking a passionate and dedicated individual to join our Consumer team. As a Ticketing...

  • Ticketing Coordinator

    1 day ago

    Gold Coast, Queensland, Australia Goldcoastfc Full time

    Full details of the job.Vacancy Name: Ticketing CoordinatorVacancy No: VN119Location: Gold CoastAbout the Gold Coast SUNSThe Gold Coast SUNS, driven by a purpose to deeply connect with our community and inspire them to be part of our extraordinary journey, are seeking a passionate and dedicated individual to join our Consumer team.As a Ticketing Coordinator,...

  • Ticketing Coordinator Position

    23 hours ago

    Gold Coast, Queensland, Australia beBeeTicketing Full time $60,000 - $80,000

    Ticketing Operations SpecialistWe are seeking a dedicated and skilled Ticketing Operations Specialist to join our Consumer team. The successful candidate will play a crucial role in ensuring the seamless execution of day-to-day ticketing activities, delivering exceptional customer service, and contributing to key department performance indicators.Key...

  • Ticketing Operations Coordinator

    1 week ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $55,000 - $70,000

    Support Services SpecialistThis position is a key opportunity to leverage your coordination and communication skills in a dynamic environment.Key Responsibilities:Serve as the primary contact for ticketing services, ensuring seamless execution and smooth communication of requests.Coordinate with relevant teams to troubleshoot member issues related to...

  • Ticketing Operations Manager

    7 days ago

    Gold Coast, Queensland, Australia beBeeTicketing Full time $63,000 - $79,000

    Job OverviewThe successful Ticketing Coordinator will be responsible for ensuring seamless day-to-day ticketing operations.Key Responsibilities:Main Contact PointLiaise with AFL MSS and AFL Ticketing on matters related to tickets, including member entitlements.Collaborate with Membership team to troubleshoot member issues related to accessing tickets through...

  • Ticketing Operations Specialist

    6 days ago

    Gold Coast, Queensland, Australia beBeeTicketing Full time $60,000 - $80,000

    Job Title: Ticketing CoordinatorThe organization is seeking a passionate and dedicated individual to join the consumer team as a ticketing coordinator.About the Role:Elevate the customer experience by ensuring seamless execution of day-to-day ticketing operations, delivering exceptional service, and contributing to key departmental performance metrics.Key...

  • Ticketing Operations Specialist

    6 days ago

    Gold Coast, Queensland, Australia beBeeTicketing Full time $60,000 - $80,000

    Job Title: Ticketing CoordinatorThe Gold Coast SUNS are seeking a passionate and dedicated individual to join our Consumer team.Key Responsibilities:Act as the primary contact for ticketing requests, ensuring smooth communication and execution.Liaise with AFL MSS and AFL Ticketing on matters related to tickets, including member entitlements.Collaborate with...

  • Ticketing Operations Specialist

    3 days ago

    Gold Coast, Queensland, Australia beBeeTicketing Full time $50,000 - $60,000

    Ticketing Coordinator Job DescriptionWe are seeking a highly organized and skilled individual to join our Consumer team as a Ticketing Coordinator. This role plays a crucial part in ensuring the smooth execution of day-to-day ticketing operations, delivering exceptional customer service, and contributing to the achievement of key department KPIs.Key...

  • Event Ticket Management Specialist

    1 week ago

    Gold Coast, Queensland, Australia beBeeTicketing Full time $60,000 - $80,000

    Job Description:">We are seeking a skilled professional to fill the role of Ticketing Coordinator. The ideal candidate will have previous ticketing experience, proficiency in Microsoft Office suite, and excellent written and oral communication skills.">Key Responsibilities:">">Act as the primary contact for ticketing operations and ensure smooth execution of...

  • Day-to-Day Ticketing Operations Specialist

    7 days ago

    Gold Coast, Queensland, Australia beBeeTicketing Full time $60,000 - $80,000

    Job TitleWe are seeking a highly skilled Ticketing Coordinator to join our team. This is an exciting opportunity for an individual who is passionate about delivering exceptional customer service and ensuring the seamless execution of day-to-day ticketing operations.Key Responsibilities:Act as the primary contact for ticketing requests, ensuring smooth...