Patient Services Officer

3 weeks ago

Brisbane, Queensland, Australia GenesisCare group Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world .

Care to join the team?

GenesisCare Chermside Clinic have an exciting opportunity for an energetic, efficient and professional Patient Services Officer/Medical Receptionist to join our clinic on a full-time basis. You'll ensure that a high quality, professional and efficient administration service is consistently provided to patients, Oncology staff and clinicians.

More specifically, you will:

Ensure that the centre is ready for business, book and confirm patients' appointments

Maintain the diary and ensure that all relevant paperwork and administrative processes are completed for appointments

Receive and organise referrals of patients & promptly take relevant action

Ensure all systems are used effectively to administer bookings

Promote a positive image of the company and foster good community relations

Benefits of joining our team:

Internal career development opportunities

Great team atmosphere with charity days, casual Fridays and lunches that are held twice a month.

Learn and grow with our award-winning development programs

Work within a great team, with offered training and ongoing support

All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling

Great location close to transport links and a huge shopping centre with a wide selection of restaurants

We're interested in hearing from people who have:

Demonstrated ability in an administrative role within a busy, customer focused environment. Medical preferred but not essential.

A positive can-do attitude with a commitment to being a team player

Strong organisation and skills, with the ability to liaise with both internal and external stakeholders

Proven experience to work effectively both independently and in a team environment

Knowledge of patient billing systems and related Medicare funding mechanisms regarded

Ability to use clinical administration systems, as well as Microsoft Office software

Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations' values.

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is an Equal Opportunity Employer.

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