Contact Centre Sales Agent

3 weeks ago

Sydney, New South Wales, Australia AAT Kings Full time
Overview

Join to apply for the Contact Centre Sales Agent role at AAT Kings.

Work Type: Full-Time | Rotating 5-Day Roster (Mon–Sat)

Turn your passion for travel into a career that inspires others to explore

At AAT Kings, we don't just sell holidays, we create life-changing moments. For over a century, we've been taking guests on unforgettable journeys across Australia and New Zealand. As part of The Travel Corporation (TTC), our commitment to service, sustainability and storytelling sets us apart.

We're on the hunt for a driven and guest-focused Contact Centre Sales Agent to join our team in our Bondi Junction office. If you thrive in a fast-paced environment, love connecting with people, and know how to turn enquiries into unforgettable travel experiences, this could be your next big adventure.

What You'll Be Doing
  • Convert interest into bookings: Handle inbound phone, email, and web enquiries and turn them into confirmed travel reservations
  • Sell with confidence: Recommend and upsell our full range of travel products, including Guided Holidays, Inspiring Journeys, Short Breaks, and Day Tours
  • Deliver full-service experiences: Offer guests end-to-end travel solutions, from accommodation and insurance to flights and rail
  • Be the voice of AAT Kings: Build rapport and trust with every guest you speak to
  • Own your performance: Meet and exceed monthly sales and service targets
  • Keep it organised: Use CRM systems (e.g., Salesforce) and booking platforms to manage guest details and track leads
About You
  • Strong understanding of the sales cycle and a track record of meeting KPIs
  • Excellent communication skills, verbal and written
  • Highly organised and detail-oriented, with strong follow-up skills
  • Guest-focused, confident and driven by results
  • Familiarity with Australian and New Zealand destinations
  • Available to work a 5-day rotating roster, including Saturdays
  • Join a global travel company with 100+ years of experience
  • Take advantage of incredible travel perks and discounts
  • Access professional development opportunities and wellbeing support
  • Paid volunteer leave, 2 days each year to give back to a cause you care about
  • Personal development fund, access to coaching, courses and a $2,000 annual training fund
  • Hybrid work, enjoy 2 days working from home and 3 collaborative days in the office.
Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Industry: Travel Arrangements
#J-18808-Ljbffr

  • Contact Centre Sales Agent

    3 weeks ago

    Sydney, New South Wales, Australia The Travel Corporation Full time

    Overview Contact Centre Sales Agent – The Travel Corporation Location: Bondi Junction, Sydney (Office-Based). Work Type: Full-Time | Rotating 5-Day Roster (Mon–Sat). Turn your passion for travel into a career that inspires others to explore At AAT Kings, we don't just sell holidays, we create life-changing moments. For over a century, we've...

  • Contact Centre Sales Agent

    3 weeks ago

    Sydney, New South Wales, Australia The Travel Corporation Full time

    OverviewContact Centre Sales Agent – The Travel CorporationLocation: Bondi Junction, Sydney (Office-Based). Work Type: Full-Time | Rotating 5-Day Roster (Mon–Sat).Turn your passion for travel into a career that inspires others to exploreAt AAT Kings, we don't just sell holidays, we create life-changing moments. For over a century, we've been taking...

  • Contact Centre Sales Agent

    3 weeks ago

    Sydney, New South Wales, Australia AAT Kings Full time

    OverviewJoin to apply for the Contact Centre Sales Agent role at AAT Kings.Work Type: Full-Time | Rotating 5-Day Roster (Mon–Sat)Turn your passion for travel into a career that inspires others to exploreAt AAT Kings, we don't just sell holidays, we create life-changing moments. For over a century, we've been taking guests on unforgettable journeys across...

  • Contact Centre Agent

    2 weeks ago

    Sydney, New South Wales, Australia I-Med Full time

    Our clinic in Five Dock is currently seeking a** Contact Centre Agent **to join the teamThis role is a permanent full time position working Monday - Friday, working eight hour shifts between **8am-5:30pm**. We also offer **flexible rostering** options to work within your availability, including part-time opportunities.Role Overview:As a **Contact Centre...

  • Contact Centre Agent

    2 weeks ago

    Sydney, New South Wales, Australia Cmh Practice Management Full time

    **Contact Centre Agent****Who are we?**CMH Practice Management is a dynamic medical firm, with three clinics under its banner and several new and exciting centres under development. We are leading in technical innovation and intelligent programming, backed by decades of clinical and operational success. We offer Australian medical practices a complete...

  • Contact Centre Agent

    1 week ago

    Sydney, New South Wales, Australia I-Med Full time

    I-MED Radiology is Australia's largest medical imaging network with more than 240 clinics located throughout Australia and with just over 4500 employees. We offer a range of imaging procedures including MRI, CT, x-ray, ultrasound and nuclear medicine.Our Vision at I-MED Radiology is to be the most respected and trusted medical imaging specialists in the...

  • Contact Centre Agent

    2 weeks ago

    Sydney, New South Wales, Australia I-Med Full time

    I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology and our imaging and diagnosis.Our busy clinic located in Five Dock is seeking a contact centre agent. The role is a full time, permanent...

  • Contact Centre Trainer

    2 weeks ago

    Sydney, New South Wales, Australia The Travel Corporation Au Full time

    **Contact Centre Trainer****The role**Reporting to the Contact Centre Trainer Manager, your overall responsibility will be assisting delivery of the training program across The Travel Corporations international touring brands.You'll have continual involvement in upskilling Contact Centre Agents with the knowledge required to meet key business objectives,...

  • Contact Sales Centre Trainer

    2 weeks ago

    Sydney, New South Wales, Australia The Travel Corporation Au Full time

    We're Hiring**:Contact Centre Trainer** - AAT KingsLocation: Bondi Junction (Hybrid options available)Full-time | PermanentAre you passionate about empowering others to thrive in a sales and customer-centric environment If so, AAT Kings wants to hear from you.As our new Contact Centre Trainer, you'll work hand-in-hand with our Contact Centre Sales Manager...

  • Contact Centre Agent

    2 weeks ago

    Sydney, New South Wales, Australia Mccorkell Group Pty. Ltd. Full time

    **Contact Centre Agent Casual (Up to 45 Hours/Week) | North Sydney**We are looking for a **dedicated and customer-focused Customer Service Representative** to join our team in **North Sydney**. This role starts as **casual employment (up to 45 hours per week)** with the **potential to transition into a full-time position** based on performance and business...