Senior Officer, Peer Support and Transition

• Based at our Melbourne, Burwood Campus/Geelong, Waurn Ponds Campus
• Full-time and continuing
• HEW 6 $96,276 - $103,971 + 17% Superannuation (pro rata, part time)
  

Step into a role where your ideas and energy will help students feel welcomed, supported, and ready to succeed. As Senior Officer, Peer Support and Transition in Deakin's Faculty of Arts and Education, you'll bring to life engaging programs - from orientation and peer mentoring to social events, competitions and conferences - that connect students with each other and their new university community at Deakin.

You'll collaborate with academic and professional staff, work closely with student leaders, and create inclusive initiatives that support a diverse range of students - from first-in-family learners to international arrivals. If you're passionate about building connections, fostering belonging, and helping students navigate their journey from day one, this is your opportunity to make a lasting impact.

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangementsto help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

Who are we?

Deakin is a cutting-edge public university headquartered in Victoria, revolutionising education with 61,000 students across our campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, Deakin University Lancaster University Indonesia (DLI), GIFT City, India, and our vibrant online environment. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

As a Senior Officer, Peer Support and Transition, you will:

• Design, implement and coordinate peer mentoring and transition programs tailored to the needs of commencing students within the Faculty.
• Collaborate with academic and professional staff to support the successful orientation and transition of students into their courses.
• Develop and deliver inclusive, culturally safe, and accessible transition experiences for diverse student cohorts, including international, first-in-family, and underrepresented groups.
• Facilitate workshops, drop-ins, and small group sessions focused on student success, peer learning, and help-seeking behaviours.
• Build strong working relationships with academic course teams, student services, and external partners to enhance student engagement and support offerings.
  

To be successful, you'll have:

• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
• An equivalent combination of relevant experience and/or education/training.
• Administrative experience working within a large organisation with formal administrative structures, policies and procedures, preferably in a tertiary educational institution.
• Customer service or student administrative experience, preferably in a tertiary educational institution.
• Understanding of the student journey.
  

Here's how to apply:

Please submit your updated resume along with a brief cover letter outlining your relevant skills and experience by clicking the 'Apply' button.

For a confidential discussion regarding this role, please contact Aderyn Simon (Coordinator, Peer Support and Transition) via email at aderyn.simon@deakin.edu.au

For a copy of the position description, please visit the job posting below:

https://careers.pageuppeople.com/949/cw/en/job/576098/senior-officer-peer-support-and-transition

Applications for this position close on Thursday 28th August, 2025.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.