Administration Officer

Based at one of our front-facing Sciences and Engineering staff contact/reception points, you will provide customer-focused administrative support and advice to students, staff, and external visitors. While primarily based in Greater Launceston, you also support our Inveresk and Newnham campuses, with occasional travel to our Beauty Point site.

No two days are the same. You will provide a wide range of services, including maintaining tearoom consumables, assisting staff and students to navigate University systems and processes, and connecting people to the right area. Services can also include meeting and event support, finance, purchasing, casual contract and timesheet support, and facilities work request support.

• Maintain an understanding of current policies and procedures, and provide proactive, accurate, and solutions-focused advice and enquiry management relevant to Sciences and Engineering.
• Actively contribute to a superior service culture, enhancing and identifying opportunities to improve service delivery.
• Stay connected by communicating across multiple platforms and seeking advice from team members.
• Provide support to internal communications and events as directed, including interacting with students, their supporters, and members of the public.
• Contribute to the development and implementation of Standard Operating Procedures through proficient use of the University's systems (e.g., ServiceNow).

• Demonstrated administrative skills including experience with a range of applications, including email, spreadsheet/database and presentation software.
• Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines.
• Demonstrated commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes, and procedures.
• Exceptional organisational skills with strong attention to detail and the ability to prioritise and complete tasks within defined deadlines.
• Effective interpersonal, resilience, communication and influencing skills with a positive can-do attitude that enhances the ability to communicate effectively with a broad range of people.

Appointment to this role will be at HEO 4 and will have a total remuneration package of up to $91,488 comprising base salary within the range of $73,814 to $78,195 plus 17% superannuation.

• To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience. You do not need to separately address the success profile criteria.
• For further information about this position, please contact Meera Raja, Coordinator, Continuous Improvement, meera.raja@utas.edu.au
• Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
• For current UTAS staff, in submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• Please refer to the attached Position Description Below for full details.

Applications close Wednesday, 24 September 2025, 11.55pm.

The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and pay respect to Elders past and present.

As part of our commitment to a safe and inclusive workplace, employment history and national police checks may be conducted as part of the selection process.