NCTS Implementation and Engagement Lead

Join to apply for the NCTS Implementation and Engagement Lead role at CSIRO.

CSIRO acknowledges the Traditional Owners of the land, sea and waters, and pays our respects to their Elders past and present. View our vision towards reconciliation.

The Australian e-Health Research Centre (AEHRC) is seeking an experienced and strategic NCTS Implementation and Engagement Lead to join the Health Data Semantics and Interoperability Group. This role supports national efforts to implement standard clinical terminologies such as SNOMED CT and the Australian Medicines Terminology (AMT) as part of the Australian Digital Health Agency's interoperability plan. You will drive the adoption of these standards across Australia's healthcare system.

You will lead the development and execution of the NCTS Adoption and Engagement strategy, provide high-quality implementation support, and manage relationships with a diverse range of stakeholders. You will also oversee outreach and education initiatives to ensure broad uptake of SNOMED and AMT in the healthcare system.

This is a unique opportunity to contribute to national interoperability, engage diverse stakeholders, and translate research into real‑world impact within a flexible, inclusive environment.

• Developing and delivering strategic implementation and engagement plans for the National Clinical Terminology Service (NCTS).
• Providing high-quality support, education, and training to NCTS users, including proactive engagement and resolution of complex queries.
• Collaborating with internal teams and the Australian Digital Health Agency to identify and address emerging implementation needs.
• Analyzing support trends to inform improvements in outreach, adoption, and education activities.
• Creating and maintaining user-facing documentation, including training materials, guides, and reports.
• Building and managing strong stakeholder relationships through regular engagement, consultation, and collaboration.
• Leading outreach and education initiatives to drive adoption of SNOMED CT and AMT across the healthcare ecosystem.
• Contributing to continuous improvement by identifying risks, opportunities, and user needs to enhance service quality and impact.

• Location: Sydney (Westmead) or Brisbane (Herston)
• Salary: AU$157k - AU$174k per annum (pro-rata for part-time) plus up to 15.4% superannuation
• Tenure & work schedule: Specified term of 2 years; full time
• Reference: 101061

• A relevant diploma/bachelor's degree or equivalent relevant work experience in the medical and/or digital healthcare domain.
• Understanding of data standards and clinical terminology implementations in Australia; awareness of barriers and opportunities in current and future implementations.
• Experience in stakeholder management, including consultation and facilitation of user groups.
• Experience in planning and facilitating workshops of varying sizes.
• Proven negotiation, consultation, facilitation and effective written and oral communication skills for a complex project environment.
• Demonstrated ability to deliver against contract obligations and client expectations.
• Experience working with clinical peak bodies, clinical software industry and government agencies.

Applications are open to Australian/New Zealand Citizens and Australian Permanent Residents residing in Australia. Appointment is subject to a national police check and may be subject to other security/medical/character requirements.

Please apply online and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close Wednesday 10 September 2025, 11:00 pm AEST.