Retail Leader In Training

Lorna Jane, Shop GD033, Melbourne Central, Cnr LaTrobe St & Swanston St, Melbourne, Victoria, Australia Req #1625

Thursday, 17 October 2024

Due to exciting growth, we're expanding We're on the lookout for a passionate and driven Retail Leader in Training to join our Lorna Jane Team. If you're ready to step up, lead with purpose, and be part of a movement that's empowering women every day, we want to hear from you

Why Lorna Jane?

At Lorna Jane, we're more than just activewear; we're a movement that inspires women to live their best, most active lives. We're passionate about empowering our team and customers alike, with a commitment to creating a supportive and inclusive workplace. When you join Lorna Jane, you're joining a family that values growth, wellbeing, and making a positive impact.

What is the role?

We have an exciting opportunity for a Retail Leader in Training to join our Lorna Jane stores across Victoria. This role is designed to provide valuable leadership insights and hands-on experience, preparing you for future opportunities such as Assistant Store Leader or Store Leader. You'll focus on optimizing retail operations, driving business performance, and supporting the leadership team in delivering exceptional customer experiences while achieving business goals.

What You'll be doing

As our Retail Leader in Training you'll:

• Support your Store Leader in executing strategies to drive sales and achieve KPIs.
• Actively participate in the execution of visual merchandising guidelines to maximize store performance.
• Assist in managing stock control processes, including cycle exits, and ensuring that the backroom supports easy replenishment.
• Lead by example in driving customer conversion through consistent application of the 'We Think Customer' standards.
• Help to execute business initiatives such as store promotions, product launches, and customer attraction strategies.
• Assist the Store Leader and Assistant Store Leader in coaching and developing team members to improve individual and store performance.
• Provide clear communication to the team regarding daily store goals, promotional activities, and operational changes.
• Take ownership of the 'Daily Planner' to ensure smooth store operations and assist in the opening and closing of the store.
• Lead by example in managing e-learning completion and ensuring team engagement with learning resources.
• Maintain strong product knowledge and upsell Lorna Jane products with confidence and style to meet the customer's needs.
• Engage with customers to create meaningful relationships that contribute to the growth of the store's customer base.

Who We're Looking For

We're seeking someone who has:

• Previous experience in a fast-paced retail or customer-centric environment.
• Exceptional sales ability and customer service skills.
• Demonstrated ability to work effectively within a team.
• Ability to communicate effectively with a focus on clarity and intention.
• A drive to be results-oriented and exceed business targets.
• A solution-focused approach who can adapt to change.

Our Commitment to you

At Lorna Jane, we're committed to creating a workplace where everyone feels valued and included. We embrace diversity in all its forms and have worked hard to ensure our hiring practices are fair and free from bias.

We welcome applications from people of all backgrounds and encourage candidates who may need special accommodations during the recruitment process to let us know how we can support you by emailing careers@lornajane.com.au.

Why you'll love working here

• Be at the Cutting Edge: Work with advanced technology that makes your job easier and more efficient, from our modern point-of-sale systems to digital tools that keep you connected with the team.
• Exclusive Discounts: Enjoy generous discounts on the latest Lorna Jane collections, so you can live the active life we promote.
• Community Engagement: Get involved in local events and initiatives that support and inspire our community. You'll have the chance to represent Lorna Jane at events that align with our mission of empowering women to live their best lives.
• Team Spirit: Join a supportive team that's more like a family. We celebrate our wins together and help each other grow every day.
• Growth Opportunities: We're committed to your development, offering opportunities for career progression and personal growth within the Lorna Jane community.