Hospitality Manager

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This is a unique opportunity to join one of Australia's most prestigious golf clubs and part of the famed Melbourne Sandbelt. We are looking for an experienced hospitality professional to join our team in a role geared towards delivering exceptional hospitality interactions with a focus on Member and Guest Services.

The Club is a 27-hole facility that prides itself on delivering a great golf and hospitality experience. The opportunity exists to continue to develop and innovate all hospitality experiences within the Club environment.

Kingston Heath provides a supportive workplace that values hard work, talent, enthusiasm, and respect for traditions. It is recognised nationally and internationally for its world-class golf course and for hosting many major tournaments, including the World Cup, Australian Open, and Australian Masters.

Kingston Heath Golf Club will host the Men's Australian Open in 2026 followed by the prestigious Presidents Cup in 2028. This is a fantastic opportunity to participate in multiple major events recognised internationally in the world of golf.

An opportunity exists for a highly motivated, passionate, career-focused and experienced hospitality professional to join the dedicated Food & Beverage team. The primary responsibility of this full-time, hands-on role is overseeing the Food & Beverage Operations of the Club. The Hospitality Manager will ensure a first-class experience for our members and guests by providing exceptional service and promoting a friendly, 'club' environment.

What you'll be doing

Manage all aspects of the club's hospitality operations, including food and beverage service, catering, and events

Develop and implement strategic plans to enhance Member satisfaction

Oversee the recruitment, training, and management of hospitality staff to ensure excellent service delivery

Manage budgets, inventory, and cost controls

Foster a positive and productive work environment that promotes teamwork and professional development

Ensure compliance with all relevant laws, regulations, and industry standards

Continuously monitor and improve hospitality operations to exceed member and guest expectations

What we're looking for

Extensive experience (minimum 5 years) in a hospitality management role, preferably within the golf or premium dining industry

Strong leadership and people management skills with the ability to motivate and inspire a team

Excellent customer service orientation and the ability to deliver an exceptional dining experience

Proven track record in driving operational efficiency

Exceptional communication and interpersonal skills

Relevant qualifications in hospitality management, business, or a related field

What we offer

At Kingston Heath Golf Club, we are committed to providing a supportive and rewarding work environment for our employees. As the Hospitality Manager, you will have access to a range of benefits, including:

- Competitive salary package

- Ongoing training and development opportunities

- Daily meals provided

- Access to our world-class golf facilities

- A collaborative and inclusive team culture that values work-life balance

About us
Kingston Heath Golf Club is one of Australia's premier golf destinations, renowned for its championship golf course and exceptional hospitality. As a member-owned club, we are committed to providing our members and guests with an unparalleled experience that showcases the best of the World Golf Courses.

Apply now

Please address applications to:

Operations Manager - Tom Evans

Please note - Shortlisting will begin before the closing date, so we encourage you to submit your application as soon as possible.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? Do you have customer service experience? Do you hold a current Responsible Service of Alcohol (RSA) certificate?

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What can I earn as a Hospitality Manager