Sales, Customer Support

4 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time

Company Description

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS's global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with more than 50 offices and laboratories and over 1,400 employees. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Job Description

We are seeking a driven Sales Coordinator to join our team in Clayton, VIC, supporting our Connectivity & Products business line. In this dynamic role, you'll play a key part in building lasting client relationships, providing tailored service solutions, and driving sales growth. You will work closely with internal teams to ensure seamless service delivery and outstanding customer satisfaction while helping us expand our market presence.

Key responsibilities include:

  1. Grow revenue by collaborating with the technical team.
  2. Convert leads into opportunities with timely follow-up.
  3. Prepare quotes, agreements, and tenders within deadlines.
  4. Identify and develop new business opportunities.
  5. Maintain strong relationships with clients through regular contact.
  6. Ensure smooth handover of new and ongoing business with technical teams.
  7. Track customer satisfaction and support marketing initiatives.
  8. Promote the full range of SGS services to maximize opportunities.
  9. Collaborate across business lines to support wider growth.

Qualifications

If you're a people person who thrives on building relationships and turning opportunities into results, this role could be perfect for you. As our Sales Coordinator, you'll bring:

  • Experience in customer service within a service-focused industry.
  • A proven sales background with a track record of achieving results.
  • An enthusiastic, persistent, and collaborative approach.
  • Strong commercial awareness and business sense.
  • A motivation to reach (and exceed) targets.
  • A genuine customer-first mindset, always focused on understanding and meeting client needs.

Additional Information

WHY WORK FOR SGS?

Working at SGS means joining an innovative, global company. Here are some benefits of working for SGS:

  • We have embraced flexible work arrangements.
  • Sustainability is embedded in our culture and business practices.
  • Paid parental leave.
  • Paid time off for volunteering and blood donations.
  • Health & wellbeing programs.
  • Ongoing learning & development opportunities.
  • Career growth opportunities nationally and globally.
  • SGS Rewards: Employee benefits platform offering retail and online discounts and cashback.

COME TO WORK AND BE 100% YOU

SGS Australia supports a diverse workforce and encourages applications from people of all ages, nationalities, abilities, and cultures—including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disabilities. We are committed to employment opportunities for Aboriginal and Torres Strait Islander peoples as part of our SGS Reconciliation Action Plan (RAP). We believe that diversity fosters a strong, innovative, and forward-thinking workplace.

We acknowledge and pay respect to the past, present, and future Traditional Custodians and Elders of this nation, and the ongoing cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

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