Customer Relations Associate Part-Time West Falls Church Campus

3 weeks ago

Virginia, Queensland, Australia Levine Music Part time
Customer Relations Associate Part-Time West Falls Church CampusCustomer Relations Associate Part-Time West Falls Church Campus

3 days ago Be among the first 25 applicants

Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine's core values – excellence and opportunity – infuse everything we do. Our distinguished faculty offer a broad and well-rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine's education available to everyone. Hundreds of students receive substantial scholarship assistance; many hundreds more receive free instruction through fully-funded, in-school programs.

Position Summary: Primary responsibilities include all aspects of administration, communication, and customer service with customers and employees.

2 Open Positions - variable schedule - Monday 1:00 PM to 6:00 PM and 4:00 PM to 9:00 PM through Friday 4:00 PM to 9:00 PM and Saturday 9:00 AM to 5:00 PM

Duties and Responsibilities (including but not limited to):

Campus Support

  • Register students and process payments
  • Answer the phones and provide information to the public regarding Levine
  • Have essential knowledge of programs and events marketed on the Levine website
  • Check the voicemail and return calls
  • Campus faculty support: maintain phone lists, place piano tuning requests, and update mailboxes
  • Provide basic support for technology questions
  • Coordinate with Day, Weekend, and part-time front desk staff to ensure substitute coverage for vacation, sick & other vacancies.

Event Management

  • Set up, attend, and assist at concerts, student recitals, and special events
  • Organize site support (equipment, warm-up rooms, etc.) for special scheduled events: studio recitals, master classes, lectures, and jams
  • Create programs for student recitals
  • Assist with campus events and programs on assigned evenings and weekends

Qualifications:

  • Pleasant and professional phone manner and demeanor
  • Excellent interpersonal and customer service skills
  • Excellent computer skills including Microsoft Word, Excel, Outlook, and database management
  • Understanding of office practices and ability to multi-task
  • Willingness to work in a team environment

Hourly Rate: $17.85

Levine Music is an Equal Opportunity Employer

Levine Music's employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typePart-time
Job function
  • Job functionAdministrative and Customer Service
  • IndustriesNon-profit Organizations and Education

Referrals increase your chances of interviewing at Levine Music by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

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