Supply Chain Bts Planning Manager

Title : Supply Chain BTS Planning Manager

Location : Chadstone, Victoria, AU

About us

At Officeworks, we make bigger things happen. Our customers, our team, and our community are our heart and soul. If our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores across Australia, we're focused on delivering a wide range, low prices, and great service. We're about inspiring new ideas, thinking outside the box, kicking goals, having a laugh, and supporting each other. We are committed to rewarding and supporting our team, teaching customers something new, and making a difference in the community.

About the role

At Officeworks, we're committed to delivering exceptional customer experiences by evolving our Supply Chain through strategic investments in technology and innovative fulfilment models. This approach unlocks new opportunities to serve our customers more efficiently and effectively.

To stay competitive, adapt to changing economic conditions, and maintain our market leadership, we have reviewed our operating model. As part of this new model, we are seeking a dynamic Supply Chain BTS Planning Manager to lead and coordinate our Back To School (BTS) program, ensuring seamless delivery and exceptional results.

If you thrive in a fast-paced environment and are passionate about logistics and project management, this role is for you

Key Aspects of the Role :

1. Collaborate and Plan :

Work with Supply Chain and cross-functional teams to plan the annual BTS program, incorporating improvements from previous years.

Prepare volume forecasts and document fulfillment models.

Define roles and responsibilities, develop a clear RACI matrix, and plan BTS roles by state.

Facilitate business continuity planning for volume and capacity management.

1. Lead and Manage :

Oversee the master timeline, critical path, and key milestones.

Lead weekly sessions with stakeholders to ensure activities stay on track.

Coordinate actions, document decisions, and facilitate workshops for key decisions.

Manage project governance, reporting, and track risks and issues.

1. Engage and Support :

Attend BTS-related meetings, capturing key information and interdependencies.

Ensure smooth handover and support for the operations team during the BTS trade period.

Monitor execution, coordinate feedback, and resolve issues.

Lead the post-implementation review process for continuous improvement.

About you

Tertiary qualification in Finance, Commerce, Engineering, Supply Chain, or a related field. Ideally, you also hold a project management qualification such as PRINCE2, PMBOK, or Agile.

With 1-3 years of experience successfully leading and delivering cross-functional projects, preferably in retail supply chain, you excel in managing multiple stakeholders, including virtual project teams.

Your strong analytical and problem-solving skills, combined with your adaptability to changing environments, make you an asset to any team. You possess high integrity, attention to detail, and exceptional communication and facilitation skills.

Key Competencies :

• 1-3 years of experience leading and delivering cross-functional projects, preferably in retail supply chain.
• Experience managing multiple cross-functional stakeholders, including virtual teams.
• Sound knowledge of project management fundamentals.
• Strong communication skills tailored to various audiences, with the ability to develop actionable recommendations.
• Experience leading or coordinating cross-functional or virtual teams.
• Excellent stakeholder management and facilitation skills across all organizational levels.
• Exceptional report writing, communication, and presentation skills.
• Ability to adapt to ambiguous and changing environments.
• Strong analytical and problem-solving skills with high attention to detail.
• Conflict management, negotiation, and mediation skills.
• Effective planning and time management skills.

Our culture

If you're looking for an organization truly committed to its people, where you can thrive in a culture of togetherness, join Officeworks and let's make bigger things happen – for all of us We celebrate our teams' uniqueness by offering genuine team member benefits:

• Flexible work arrangements to help you maintain work-life balance.
• Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target, and other Wesfarmers brands.
• Access to our benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Support during family expansion through our Growing Families Policy.
• Prioritization of safety, mental health, and wellbeing, including access to our Employee Assistance Program (EAP) and other initiatives.
• Flexible public holidays policy respecting cultural or religious observances different from standard Australian holidays.
• Outstanding learning and development programs to support your career growth.
• Opportunities for career advancement across the Wesfarmers Group.

At Officeworks, we are committed to a safe and inclusive environment and encourage applications from candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.