Mentor

time left to apply End Date: September 12, days left to apply)

job requisition id JR104728

• $81,987 + super + NFP salary packaging benefits
• Permanent Full Time Contract
• Rewarding work – every day you know you're making a real difference

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose .

Based in Palmerston, this on-site position as a Transition to Work Youth Mentor is central in supporting young people aged 15 to 24 on their pathway toward employment, education, and brighter futures. You will engage with youth from the point of referral, offering both individualised and group support to strengthen their social and emotional wellbeing. By cultivating resilience and confidence, you will empower young people to pursue their education, training, and employment goals.

Working closely with Youth Employment Specialists, you will implement tailored support plans that address each participant's unique needs. Mission Australia's Transition to Work program provides a cost-free, life-changing service for young people moving from school to work or further education, including apprenticeships and traineeships, with a strong focus on helping those who have left school early or are experiencing difficulty entering the workforce.

Your Key Responsibilities

• Promote and sustain early youth engagement through outreach, drop-in sessions, and unstructured interactions to create a welcoming and supportive environment.
• Provide practical tools and guidance that enhance self-worth and empower young people to actively participate in their personal and professional development.
• Design, facilitate, and evaluate group workshops tailored to client needs, fostering skills and confidence in pursuing education and career goals.
• Maintain accurate and confidential case files in line with Mission Australia protocols and program requirements.
• Contribute to program growth through continuous improvement initiatives, innovative engagement methods, and new opportunities for client participation.
• Collaborate with Youth Employment Specialists to develop and implement individualised support plans linking clients to employment, education, or training opportunities.
• Build and maintain strong relationships with local youth services, facilitating workshops and strengthening community support networks.

Requirementsfor Success

• A proven background in Youth Services, Employment Programs, and/or Community Services, and confident in your ability to connect and engage with young people, understanding the challenges they face and helping them overcome barriers to participation.
• Tertiary qualifications in youth work, social and emotional wellbeing, community services, or a related field (or working towards).
• Minimum of 12 months' experience working with youth and Aboriginal and Torres Strait Islander communities, with sound cultural awareness and respect for community protocols.
• Strong verbal and written communication skills, with confidence in advocating for clients and contributing in team discussions.
• Proven ability to foster and maintain relationships with young people, key community stakeholders, and other service providers.
• Demonstrated capacity to balance program deliverables with innovative and creative youth engagement strategies.
• Substantial administrative skills, attention to detail, and computer literacy, with the ability to meet program KPIs.
• First Aid Certificate is desired but not essential
• Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Make a meaningful difference to the lives of Australians in need
• Not-for-profit salary packaging, reducing your tax (details via AccessPay )
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at

How To Apply

To be considered for this opportunity, click 'apply' and send your application today

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.

Since 1859, we've been standing alongside people in need across Australia, offering real hope that has lasting impact.

Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.

We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.

Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.

Mission Australia believes a person's circumstances shouldn't define their future and that given the right support, everyone can reach their full potential.

That's why we stand together with Australians in need, until they can stand for themselves.