Member Engagement Manager

Royal Life Saving WA (RLSSWA) is a not-for-profit organisation, serving the community as the largest provider of swimming and water safety in our state. Our purpose is empowering our community to be safe when they are in, on or around water and leading efforts to reduce the impact of drowning.

We are seeking a highly motivated individual who can build strong member relationships, plan engaging events/webinars, manage data and reporting with accuracy, and support community engagement and water safety education across WA.

• Developing and maintaining an annual professional development program for members
• Leading communication, recruitment, retention, and support strategies for members
• Overseeing and administering renewals and licensing for Swim Teachers and Trainers
• Promoting member engagement through media, website, social media, e-news, EDMs, and recognition events
• Reporting on membership participation, professional development, and key program outcomes
• Supervising the Member Engagement Officer to ensure high-quality service and support
• The Member Engagement Manager will work with relevant stakeholders to lead and support the Community Trainer and Swim Teacher networks across WA.

Selection Criteria:

• Proven experience in program coordination, administration, or membership management
• Strong communication and organisational skills
• Experience developing and delivering professional development programs
• Intermediate level experience is required in developing and delivering professional development programs
• Confidence using digital systems (aXcelerate experience desirable)
• Ability to engage and support a member network through communication, events, and recognition
• A current Working with Children Check (or willingness to obtain)

• Remuneration: Royal Life Saving WA intends to offer a remuneration package;
• Salary $80,000 - $85,000 (Pro Rata)
• Ability to salary sacrifice (tax saving benefit)
• Attractive employee benefits wellbeing program
• Flexible workplace arrangement offered
• Remuneration package to be negotiated based on experience & qualifications.
• Plus, this is an excellent opportunity to join a high profile, community service organisation that will provide you with exceptional training, development and on-going support.
• This role is part time (3-4 days per week) with the possibility of growth to full time.

To apply, please submit a current resume detailing your qualifications and relevant work experience together with a cover letter addressing the selection criteria.

Royal Life Saving WA supports a diverse workforce, and we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, multicultural backgrounds, the LGBTQI+ community, and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our Reconciliation Action Plan (RAP). We truly believe that workplace diversity will foster a strong, innovative, and forward-thinking workplace.

Manager, Swimming and Lifesaving Programs

Applications Close: Tuesday 9th September 2025

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Engagement Manager?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current Australian driver's licence?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.