Seasonal Retail Team Member

4 weeks ago

Lismore City Council, Australia City Beach Full time

At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores connect customers to events, influencers, and trends, allowing them to live life on their terms.

The role

As a Seasonal Retail Team Member, you will be a key part of our team, responsible for delivering an exceptional experience during the seasonal Christmas period. Your focus will be on customer satisfaction through product knowledge, customer service, and offering solutions. You will also help maintain a neat, organized shopfloor, set up for promotions and sales, and ensure the store is stocked with the latest products.

What you'll be doing
  • Providing a superior customer experience for each store visitor.
  • Ensuring the store is open and ready for shoppers.
  • Managing stock movement, optimizing sales, and maintaining shopfloor tidiness.
  • Supporting store presentation standards.
  • Demonstrating strong product knowledge and describing features and benefits.
  • Assisting customers in locating products based on their needs.
  • Supporting the store team with assigned tasks.
  • Reporting safety hazards immediately to management.
What we're looking for
  • Previous customer-service experience is desirable.
  • A strong focus on outstanding customer service.
  • Ability to work in a fast-paced environment and multi-task.
  • Energetic, enthusiastic, and personable approach to store operations and customer interactions.
The benefits
  • 30% team member discount for you, friends, and family.
  • Partnership discounts on products and memberships, including:
    • Access to a free Employee Assistance Program.
    • 15% discount on Goodlife and Fitness First gyms.
    • Discounts on Studio Pilates and City Cave.
    • Up to 15% off at Strike Bowling & Holey Moley.
  • Career progression opportunities within Stores, Head Office, or Distribution Centre.
  • In-store competitions and sales incentives.
  • Gift cards for milestones and anniversary certificates.
City Beach values diversity and is committed to an inclusive environment that respects and empowers individual differences. We ensure everyone is treated with dignity and respect.
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