Seasonal Retail Team Member

2 days ago

City Of Swan, Australia City Beach Full time
Overview

Seasonal Retail Team Member – Midland Gate at City Beach. Join City Beach for the Seasonal Retail Team Member – Midland Gate role. City Beach values our people, both customers and teammates. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations. We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores connect customers to events, influencers, and trends, allowing them to live life on their terms.

The role

As a Seasonal Retail Team Member, you are a key member of our team responsible for delivering an exceptional and memorable experience for customers during the seasonal Christmas period. You will ensure customer satisfaction through outstanding product knowledge, customer service, and the ability to offer solutions. You will help create a shoppable environment for customers, keep the shopfloor neat and tidy, and ensure that stores are set up for promotions and sales and always stocked with the latest product.

Responsibilities
  • Providing a superior customer experience for each person who walks through our store.
  • Ensuring our stores are open and ready to be shopped by our customers.
  • Managing stock movement, optimizing sales, filing and tidying the shop floor, and setting up the store for promotions and sales.
  • Working with the store team to maintain high standards of store presentation.
  • Demonstrating strong product knowledge and researching and describing product features and benefits.
  • Recommending, selecting, and helping locate products based on customer needs or desires.
  • Supporting the store leadership team with assigned tasks in line with departmental expectations.
  • Reporting any safety hazards or concerns to management to ensure City Beach is a safe place to work and shop.
Qualifications
  • Previous experience in a customer-service role desirable.
  • A strong focus on delivering outstanding customer service.
  • Ability to work in a fast-paced environment and multitask to provide service for multiple customers.
  • An energetic and enthusiastic approach to store operations and a personable approach with customers.
Benefits
  • 30% team member discount for you, your friends and family.
  • We have partnered with industry leaders to bring you discounts on products and memberships, including:
    • Access to a free Employee Assistance Program.
    • 15% discount on Goodlife and Fitness First Gyms memberships.
    • Discounts on Studio Pilates and City Cave.
    • Up to 15% off at Strike Bowling and Holey Moley.
  • Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.
  • Awesome in-store competitions and sales incentives.
  • Gift cards for major milestones and yearly anniversary certificates.

City Beach values a diverse workforce and is committed to accommodating the unique needs of all people. We respect, celebrate, and empower individual differences, and strive to ensure everyone is treated with dignity and respect.

Seniority level

Entry level

Employment type

Temporary

Job function

Sales and Business Development

Industries

Retail

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