Senior Manager, Quality Assurance and Standards

Senior Manager, Quality Assurance and Standards

Join to apply for the Senior Manager, Quality Assurance and Standards role at RMIT University.

Overview

• Full-time, ongoing role
• Circa $138, % Superannuation
• Excellent office location – Franklin Street, Melbourne
• Our Values – Passion, Impact, Inclusion, Integrity, Imagination, Courage
• Drive governance, compliance and academic quality at RMIT University Pathways to ensure excellence in international education

About RMIT University Pathways (RMIT UP)

RMIT UP, owned by RMIT University, provides education solutions for students, academics, and professionals in Australia and globally.

Our mission is to offer transformative learning experiences and pathways that open global opportunities, guided by RMIT's values of inclusion, imagination, integrity, courage, passion, and impact. We place student and customer experience at the forefront of everything we do.

Our key programs include Foundation Studies, ELICOS English for Academic Purposes (EAP), language testing, and Informit, a leading research database focused on Australasian content.

About the Role

As the Senior Manager, Quality Assurance and Standards, you will play a pivotal role in ensuring RMIT UP maintains the highest standards of academic governance, compliance and quality assurance. Reporting directly to the CEO, you will provide expert advice on international education regulations and best practice in academic management, while building strong relationships across RMIT and with external regulators.

In this role, you will oversee the development and maintenance of policy frameworks, manage RMIT UP's risk profile, and lead compliance reporting to meet regulatory obligations including ESOS, National Code, Foundation Program Standards and ELICOS Standards. You will support governance boards and committees, contribute to accreditation and audit processes, and drive a culture of continuous improvement across the organisation.

Leading a small but impactful team, you will mentor and guide staff to deliver high-quality governance and compliance outcomes, while ensuring alignment with RMIT's broader values and strategic objectives.

About You

• A relevant tertiary qualification (postgraduate desirable).
• Proven leadership and management experience in an education setting.
• Expert knowledge of risk and regulatory frameworks related to international education (ESOS Act, National Code, Foundation Program Standards, ELICOS Standards, HESF).
• Strong experience in developing, reviewing and implementing fit-for-purpose policies and procedures.
• Excellent communication and presentation skills, with the ability to engage confidently with executives, regulators and diverse stakeholders.
• Demonstrated ability to provide strategic advice and drive continuous improvement in governance and compliance.
• Highly developed organisational skills, with the ability to manage competing priorities and deliver to tight deadlines.
• A collaborative leadership style, with the ability to mentor, coach and develop staff.
• Sound judgement and decision-making under pressure.

What We Offer You

• Salary packaging options and exclusive employee discounts at leading retailers.
• A strong focus on health and wellbeing, including RMIT-subsidised gym memberships, Employee Assistance Program (EAP) access and discounted childcare options.
• Access to professional development opportunities, such as training, upskilling, leadership programs, and LinkedIn Learning.
• A positive workplace culture with a staff reward program, and a staff wellbeing program.

To Apply

• Please submit your CV and a cover letter addressing your suitability for this position by clicking on the Apply link. Cover letters should be addressed to HR.
• Email HR: (Please note: Applications will NOT be accepted via this email. To apply, submit your application via our website's careers page )
• For more details, refer to the Position Description:

Pre-employment Checks: Appointment is subject to a successful Working with Children Check and National Police Check.

Our Commitment to Inclusion

At RMIT UP, we foster a culture of safety, wellbeing, and inclusion, ensuring everyone feels valued and respected. We embrace diversity and treat all individuals with fairness, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspectives, or experiences.

We are an equal opportunity employer committed to being a child-safe organisation. We actively encourage applications from all sectors of the community, including Aboriginal and/or Torres Strait Islander candidates.

As a Disability Confident Recruitment Team, we are happy to adjust the recruitment process to meet accessibility needs. Please contact us at with your preferred communication method, and we will be in touch to discuss your requirements.

Read our Child Safety Policy: Child Safety Policy

We are a Circle Back Initiative Employer – we commit to responding to every applicant.

Applications Close

14 Sept :59 pm

Note: RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We are a Circle Back Initiative Employer – we commit to respond to every applicant.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Quality Assurance
• Industries: Higher Education

#J-18808-Ljbffr

---