Administration Officer

Join to apply for the Administration Officer role at NSW Health

We are seeking an enthusiastic, dedicated, and self-motivated Administration Officer to join our team. You are keen to grow and develop by using your skills to their full advantage. You enjoy working together to achieve a common goal and value opportunities and benefits such as Salary Packaging. Successful applicants will be eligible to complete Certificate III and Cert IV in Health Administration.

Employment Type: Full Time Permanent

Position Classification: Administration Officer Level 3

Remuneration: $1309.71 - $1350.53 per week

Hours Per Week: 38

Requisition ID: REQ600167

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, working as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst delivering the best services possible. Our teams have meaningful, interesting and rewarding work every day. We challenge and nurture each other, sharing knowledge and experience to deliver better care for everyone. There is a real sense of belonging because we value and respect our patients, employees and teams' voices. You will feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities' lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensuring that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working
Royal North Shore Hospital - Outpatient Department

What You'll Be Doing

The Administration Officer provides a comprehensive range of administration support and customer service to the staff and customers of NSLHD, contributing to unit and department outcomes for smooth administrative functioning under the direction of the Manager and the Patient Services and Information Unit. The Administration Officer may be allocated across Patient Presentation Officer and Department Secretary positions as required to deliver services. The Patient Presentation Officer provides administrative support to the Patient Presentation Stations across the Royal North Shore Facility, delivering a professional, efficient service to patients, specialists and staff. The role includes ensuring data integrity on the Cerner System, maintaining reception processes and agreed outcomes, managing demand at staff stations, including patient billing, rebooking of appointments and related tasks. The Department Secretary provides secretarial support for departmental areas, including booking, billings, diary management, transcription of reports, and documentation analysis. These positions support a multidisciplinary area and are not limited to a specific specialty.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates Will Need To Meet The Following Criteria

• Consistently demonstrates behaviours that reinforce the CORE Values of Collaboration, Openness, Respect and Empowerment with all stakeholders.
• Ability to work under pressure in a challenging environment.
• Demonstrates a flexible work attitude and availability to work different shifts.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Luke Walker at Luke.Walker1@health.nsw.gov.au

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements is outlined in the NSW Health OASV Policy. You will be required to complete the OASV Undertaking/Declaration Form and TB Assessment Tool during the recruitment process. Please upload these with your application along with any vaccination evidence you may have.

The team enriching health in millions of ways every day.

Applications Close: 16 September 2025

Tentative Interview Date: 22 September 2025

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Hospitals and Health Care

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