Business Analyst

2 weeks ago

Melbourne, Victoria, Australia Department of Justice and Community Safety, Victoria Full time
About This Role
  • Utilise your Project Delivery expertise to provide support and advice to the Victim Services Support and Reform branch
  • A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service for 2 years
  • VPS Grade 5: $113,022 - $136,747 plus superannuation.

About The Business Unit

VSSR is part of the Police, Racing, Victims and Coordination (PRVC) group in the Department of Justice and Community Safety (DJCS). VSSR is responsible for the delivery and reform of services to victims of crime, placing victims at the centre of our justice system.

VSSR leads the development and implementation of victims' policy within DJCS and across government, including major system reforms and the delivery of the new Financial Assistance Scheme for victims of crime. VSSR works to increase awareness of victimisation and promote evidence-based reforms to achieve required improvements in victim and system outcomes.

About The Role

VSSR's Design and Innovation Projects team is leading design and implementation of new victim services to support the Youth Justice Act 2024. The Business Analyst will lead the design and implementation of case management and ICT solutions to support this implementation.

Some Of Your Duties Will Include
  • Leading design and delivery of case management systems for VSSR's new services to support implementation of the Youth Justice Act 2024, including by engaging with DJCS Technology Solutions and external providers as required
  • Documenting current and future value chains from beginning to end, identifying and providing advice on pain points and opportunity for improvement across people, processes and systems
  • Translating business requirements into high quality project briefs and practical, fit-for-purpose proposals for case management and ICT solutions.

The role will work closely with key stakeholders in victims services, restorative justice, and other justice services including Victoria Police and the Youth Parole Board.

The role will suit a creative thinker with experience in business analysis and service design and/or victim services or youth justice. You will enjoy working in a dynamic and high performing environment, working with practice and technological experts, and finding creative ways to effectively capture and implement business requirements.

To learn more about this role before applying, please read the attached position description.

About You

As our ideal candidate, you will possess:
  • A atrong aptitude for creating and maintaining relevant documentation including data/entity models, data dictionary, functional and business requirements, process flowcharts for system functionality and test cases
  • A wealth of knowledge and experience in the planning, workshop facilitation, identification/elicitation, documentation, review and analysis to produce business cases, business requirements, business processes (as-is and to-be), and related project documentation as necessary
  • Seasoned experience in developing and understanding process diagrams, use-cases, data flows, and related as necessary.

To learn more about the Technical Expertise you will require for this role, please read the attached position description.

How To Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Important Information

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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