Customer Service

2 days ago

Brisbane, Queensland, Australia Buscojobs Full time

Freedom Fuels is an independent petroleum company with 40 Fuel & Convenience retail outlets in Queensland and northern New South Wales, and expanding. Part of the Idemitsu Kosan Co Ltd group of companies, Freedom Fuels' operations extend to retailing, terminal operations, wholesale, and commercial distribution and supply.

We are looking for an energetic individual who is reliable, has a passion for high-level customer service, and is able to attend to various cleaning and re-stocking duties with enthusiasm. Flexibility to work across store trading hours, including weekends, is essential. The role also involves merchandising and stock rotation, so physical capability for heavy lifting and being on your feet for long periods is required.

To succeed as a Customer Service Attendant, you should be a positive team player who strives to exceed customer expectations.

Your responsibilities include:

  1. Operating the console
  2. Preparation and handling of food
  3. Providing friendly customer service
  4. Handling cash and processing transactions
  5. Merchandising and stock maintenance
  6. Ensuring food cleanliness and hygiene
  7. Maintaining the appearance and cleanliness of the site

To be successful, you will:

  1. Be passionate about providing exceptional customer service
  2. Have previous experience in a similar role or a willingness to learn
  3. Be capable of manoeuvring heavy objects (up to 20kgs)
  4. Demonstrate outstanding communication skills
  5. Work well in a team environment
  6. Maintain impeccable presentation standards
  7. Have a flexible attitude to grow and adapt with the business
  8. Possess an unforgettable presence in customer relations

We offer:

  • The opportunity to work close to home
  • A safe working environment
  • Discounts on fuel and in-store purchases
  • Access to a comprehensive employee benefits platform, including wellbeing initiatives

Shifts:

  • Available to work various shifts, including afternoons, evenings, and weekends

Applicants must have a valid entitlement to work in Australia.

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