Intensive Tenancy Manager

2 weeks ago

Wollongong City Council, Australia Illawarra Mercury Full time
Transform lives, every single day

Join Anglicare's Housing team to manage tenancies across our social and affordable housing portfolio. You'll lead complex cases, ensure compliance with tenancy legislation, and deliver high-quality customer service that supports tenant wellbeing and community connection. This role will be located in the Illawarra / Shoalhaven region with required travel across South / West Sydney.

What You'll Do
  • Manage tenancy agreements, rent processes, and eligibility screening
  • Support tenants through onboarding, needs assessments, and referrals
  • Oversee property inspections and maintenance coordination
  • Maintain compliance with the Residential Tenancies Act and internal policies
  • Collaborate with asset and support teams to improve resident outcomes

What You'll Bring
  • Strong communication, problem-solving, and conflict resolution skills
  • Proficient in tenancy legislation, property systems, and reporting
  • 5+ years' experience in tenancy or housing management
  • Tertiary qualifications in Social Work or related fields (desirable)
  • Current driver's licence required

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:
  • Flexible work options to get the most out of work and life
  • Increase your take-home pay by up to $15,900 with salary packaging
  • Ongoing professional development and leadership training to advance your career
  • Exclusive discounts to over 400 retailers
  • Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

To register your interest for this role, please click the 'Apply' button. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
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